5 out of 5
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Rostyslav Pas Feb 7, 2025
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The best AI assistant for Zendesk tickets. Recommended!
Mushota Makungu Jan 28, 2025
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CoSupport AI has been a game-changer for my daily workflow. This tool streamlines my tasks by generating accurate and relevant drafts for emails and tickets, saving me a significant amount of time and effort. It ensures I can focus more on problem-solving rather than starting from scratch for every response.
Bryle Denzel Masujer Jan 27, 2025
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CoSupport AI has been great! This makes my daily tasks more efficient as it gives you drafts relevant to the emails and tickets to be solved.
María Andrea Kinsfater Jan 27, 2025
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It is very useful to speed up the work, without losing the quality. The tool has been able to adjust to our needs and I really enjoy using it :)
Sally Abu Aasy Jan 9, 2025
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Very helpful tool and it feels like a loyal assistant! Smart, quick and professional answers. Great job
Donia Naceur Jan 8, 2025
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this AI tool is so helpful, it made answering emails so much faster and easier!
Kseniya Savchenko Jul 5, 2024
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Integrated tools are the best ones! Instead of learning how to use a new tool, you just start using it without delays and hip-hopping between documents to find the correct answer. The tool is cool! A real helper for support agents.
Viktoriia Riabchenko Jul 5, 2024
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The speed of response hasn’t been my strongest point while processing tickets. However, customers need a reaction immediately. This extension helps me provide responses much faster. I’m waiting for a team lead feedback after using the extension for a month, and I hope my performance will get positive feedback.
Viktoriia Cherednyk Jun 20, 2024
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CoSupport Agent extension has truly transformed our customer service operations. Since implementing it, our team has noticed a significant reduction in the time spent drafting responses, without compromising on quality. The AI drafts are really accurate. Our support agents are now more productive and can handle higher volumes of tickets effortlessly.
Fara Muhammadiev Jun 20, 2024
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I was a little bit skeptical about AI’s ability to provide human-like answers despite using GPT in my everyday life and work. You know, you always feel that you talk to a robot. Hence, I was surprised that this tool’s answers are the most human I’ve ever seen, even if compared with GPT that I use most often. I use this Agent’s response drafts in 90% of the cases, roughly, which helps me save time considerably because I don’t need to think carefully about wording or spend time on the research.