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Petra Aptos Wallet

petra.app
4.9 (

1.6K ratings

)

84 support issues

For additional help, check out the developer's support site.

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Chris H

Sep 28, 2025

I tried to import a seed before and after reinstalling the extention and it fails

When I go to import my seed and set a password it goes back to the beginning of the setup form. I have removed the extension and readded with the same result.

Thanks for any help app is in 2.2.2 and chrome 140.0.7339.208

Michael Lester

Sep 25, 2025

Resend Transaction

How do I cancel my pending transactions so I can resend them?

Adam Wilker

Sep 25, 2025

Address

I've already uninstalled and installed it again every time I import my mnemonic phrase it gives me an address that I don't recognize.

Adam Wilker

Sep 25, 2025

My address has changed

My address has changed, I've tried importing my mnemonic phrase again but every time it gives me this new address

Michael Lester

Sep 25, 2025

Transaction pending

My transactions are becoming pending, any transaction since yesterday is pending

Carlos Rodrigues

Sep 25, 2025

Does not show balance

I open my wallet and the balance is not loaded. I have tried reinstalling but it remains the same with no balance showing.

Carlos Rodrigues

Sep 25, 2025

Does not show balance

I open my wallet and the balance is not loaded

Carlos Rodrigues

Sep 25, 2025

Does not show balance

I open my wallet and the balance is not loaded

Serhii Morozov

Aug 2, 2025

Scam Link in Official Wallet – Funds Stolen!

Because of your wallet, I lost funds. Why is there a scam link to aptunlock.com in the Collectibles tab of the official wallet? After clicking "Approve" and "Claim", all assets in my wallet were stolen. Instead, my wallet now shows 500 LAPT.
This happened directly through your official wallet interface

Wallet address (for transaction verification):
0x4c8bb86d0b30ad6b326e8f06ec3b323a544170fdcc7c127fe45e0c8942dd81eb

Please investigate this issue as soon as possible

Auristenio Cavalcante

Jul 29, 2025

Porque meus ativos estão congelados?

Fiz um depósito direto da minha binance para a carteira da Petra de APT 5.7 , porém está congelado e não consigo sacar e nem fazer seap

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