79 support issues
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ZI CHING TAN
May 23, 2025
Endnote Click does not allow pushing reference directly to Endnote account (v 3.4.3)
I cannot push any references directly to my Endnote app from Endnote Click. Each time I click on the drop down list for groups to push the reference to, no option appears and if I click on "push" then a red "A server error has occurred" will appear. I noticed this issue beginning to persist alongside the scroll bar appearing around the Endnote Click pop-up that Trevor Hunt mentioned not long ago. Please fix as soon as possible.
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Trevor Hunt
Apr 2, 2025
BUG - scroll bars appear on the Endnote Click pop-up button after 4/1/2025 update!
Here is an image of the error, it happens 100% of the time now after the 4/1/2025 update. Very annoying and blocks content on the page. Running macOS Sequoia 15.3.2 (24D81) and Chrome Version 134.0.6998.166 (Official Build) (arm64) with EndNote Click Plugin v3.4.3
Complete uninstall/reinstall of the plugin did nothing.
PLEASE FIX THIS ASAP!!!
Image: https://pasteboard.co/OXLyJczkB917.png
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Jen Shaud
Mar 29, 2025
Google extension
I can't log into the google extension. I see others have had this problem. Can you help please
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Danielle Montanaro
Dec 1, 2024
Won't allow me to sign into the extension
Hi! I can sign in on the app on my computer and on the website- but the extension is telling me my log in is incorrect which is untrue. When I go to request new password- it won't send the email! Any help yo could provide would be helpful.
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Matthew Santry
Nov 15, 2024
Endnote click
Endnote click won't identify the current page as a reference. Even if I download the PDF it is still not recognising it. For context, I am trying to reference PROSPERO and a protocol I submitted in August for a systematic review. Please help with this!
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Charles Liang
Feb 27, 2024
Extreeeeeme Laaaaaaag
The latest version (v3.0.7) did NOT fix the bug causing the lag on the website (like baidu.com, bilibili.com).
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Eddie Zhuang
Feb 23, 2024
Extreme Lag
Over the past few days, I noticed abnormal lag when loading and typing in almost every website on Chrome. This persisted both on my laptop and my PC. When I disabled EndNote Click, everything went back to normal.
There's a serious bug that's causing extreme lag on many websites. The recent reviews also confirm that they've had the same issue.
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Eliane Santos
Aug 18, 2023
Falha no sistema..
O Windows não reconhece o programa , aparece a mensagem Classe não registrada.
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Charlene Aparicio
Jun 9, 2023
Push to EndNote Account button
How to stop other programs from commandeering endote's Push to EndNote Account pdf button plugin in chrome browser?
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Vince Wilson
May 25, 2023
doens't work
not working, luckily i found one that works https://chrome.google.com/webstore/detail/enable-copy-anywhere/plnlliclnceednefeebkgflnmlchdmcf
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