5 support issues
For additional help, check out the developer's support site.
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MalAk Farooqkhan
Oct 1, 2025
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Daniela Terreros Silva
Jan 17, 2024
7 day guarantee
Hi. I paid the pro subscription and cancelled it after some minutes since the app didn't do what i needed (download comments!). You stated we get the money back if we cancel the subscription before 7 days, so I want my money back. Can you process that refund?
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Minh On
Dec 10, 2022
Back my money
It's a scam app, money automatically deducted and I don't used this app.
App not available,Function not available
how to get my money back
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Dave Varabioff
Sep 20, 2022
Stops at 500, every time
the software stops at 500 no matter how many times I restart
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Dillon White
Aug 22, 2022
Very confused
Stops exporting at around 350 comments. Even in your tutorial video, you hit pause at 350 and make it seem like a choice. Seems like it's because it can't do more. That's fine, obviously, but then you have to disclaim that. Please provide information to cancel service and get a refund.
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