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Satyam řàj sharma

Sep 3, 2025

Satyam Raj Sharma

Mera name satyam raj Sharma hai me chrome me account mujha apna prassnal chrome chhaie

arsene Touko

Jul 27, 2025

Problème lié aux extensions

Bonsoir bonsoir je suis ARSENE TOUKO depuis le Cameroun utilisateur de chrome. J'aimerai ajouter deux extensions à Google Chrome mais j'y arrive pas. Voici ces extensions : YouTube summary et nexlev. Merci !

سما النور

Jul 21, 2025

شكوى

لااستطيع تثبيت البرنامج

EDI MULYADI

Jun 20, 2025

Saya menyukai ini

Saya ingin ini

한지훈

Jun 11, 2025

Requesting Refund for Pro Plan (Not Working)

Requesting Refund for Pro Plan (Not Working)

Hi Glasp team,

I recently upgraded to the Pro Plan, but none of the features are working. I’ve tried all suggested solutions:

- Used incognito mode
- Switched YouTube accounts
- Reinstalled the extension
- Updated my browser
- Tested on videos with captions
- Restarted my computer

Despite all of this, the “No Transcript Available” error keeps showing. The tool worked fine a few days ago, but now it’s completely broken.

Please cancel my subscription and process a refund.

My Glasp account email: [hywmanu@gmail.com]
Date of purchase: [6/12]

I look forward to your response.
Thank you.

Sincerely,
[han yeo woon]

やよい

Jun 11, 2025

エラーが出ます

No Transcript Available... 😢

Try Again


If this happens persistently, please try the following:
Switch to a different YouTube account
Use Incognito mode
Update your browser to the latest version
Reinstall the extension
Restart your computer
Check if the video has captions available

Need to transcribe your own videos or audio files? Try the Glasp Audio Transcriber for quick, easy transcriptions and summaries.

김정순

Jun 11, 2025

couldn't find transcript & summary on youtube video

I am experiencing a recurring issue with the YouTube Summary feature in the Glasp Chrome extension. Whenever I request a summary for a YouTube video, I consistently receive an error saying “Transcript not found,” even though the videos I tested have captions enabled and can be viewed manually on YouTube.

I’ve tried this across dozens of videos from various channels, but the issue persists with every one of them. It appears to be affecting all videos, not just specific ones.

Could you please investigate this issue and let me know if there’s a solution or an expected fix timeline?

Thank you for your assistance.

김정순

Jun 11, 2025

couldn't find transcript on youtube video

Hello,

I am experiencing a recurring issue with the YouTube Summary feature in the Glasp Chrome extension. Whenever I request a summary for a YouTube video, I consistently receive an error saying “Transcript not found,” even though the videos I tested have captions enabled and can be viewed manually on YouTube.

I’ve tried this across dozens of videos from various channels, but the issue persists with every one of them. It appears to be affecting all videos, not just specific ones.

Could you please investigate this issue and let me know if there’s a solution or an expected fix timeline?

Thank you for your assistance.

정문석

Jun 10, 2025

Problem : couldn't find transcript on youtube video

Hello,

I am experiencing a recurring issue with the YouTube Summary feature in the Glasp Chrome extension. Whenever I request a summary for a YouTube video, I consistently receive an error saying “Transcript not found,” even though the videos I tested have captions enabled and can be viewed manually on YouTube.

I’ve tried this across dozens of videos from various channels, but the issue persists with every one of them. It appears to be affecting all videos, not just specific ones.

Could you please investigate this issue and let me know if there’s a solution or an expected fix timeline?

Thank you for your assistance.

김정순

Jun 10, 2025

Need to transcribe your own videos or audio files? Try the Glasp Audio Transcriber for qui

If this happens persistently, please try the following:
Switch to a different YouTube account
Use Incognito mode
Update your browser to the latest version
Reinstall the extension
Restart your computer
Check if the video has captions available

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