14 support issues
For additional help, check out the developer's support site.
- All
- Questions
- Suggestions
- Problems
sage&thyme
Jun 30, 2016
Minor Glitches
Love the extension (it's saved my butt multiple times), but I've noticed a few glitches you might want to know about!
First, when i click a link to a quiz in I-Know and take the quiz in that window, it won't record my score. It just starts the quiz over.
Second, on the Grades tab a few of my classes have somehow been combined, so math and English assignments are all mixed.
- Report illegal content
- Copy link
Emily W.
Jun 17, 2016
Same as everyone else.
It looks like 14 hours ago you said that the problem had been fixed, but mine still isn't working. I thought the problem was that I had to purchase the monthly subscription, so I did, but it's still not working.
- Report illegal content
- Copy link
Alex E
Jun 16, 2016
Black circle..
I'm having the same issues that the two people below are having. It has nothing on there and its telling me to log in but every time i click it and log in to the byui login it doesn't change anything.
- Report illegal content
- Copy link
Jordan Hatch
Jun 16, 2016
Refreshing, not showing any items
I have the same issue as Reggie Law, nothing's showing up
- Report illegal content
- Copy link
Reggie Law
Jun 16, 2016
Refreshing But Not Updating
Hey Ryan, great job on the extension! It's been really helpful this semester. Unfortunately, as of yesterday, the I-Know button is showing up as a black circle and nothing is showing up in any of the sections. I tried removing and reinstalling the extension, but that didn't fix the problem.
- Report illegal content
- Copy link
A Chrome Web Store user
May 11, 2016
What if calculator
Great job on this! One thing I miss having though is a what if calculator for my classes like that offered in brainhoney. If you could add a what if calculator to your extension that would be great!
- Report illegal content
- Copy link
Zachery Brasier
Apr 25, 2016
Not working?
Up in the corner of my browser it just shows a 4, and when I click on it nothing happened.
- Report illegal content
- Copy link
Kayleigh Hammond
Apr 24, 2016
How do I use it?
I've downloaded it and it says to use it just click the icon in the upper right-hand corner. I did and I just turned into a 0 and nothing else happened.
- Report illegal content
- Copy link
Paola Santos
Apr 23, 2016
Cant find assignments
I having a problem finding the assignments? :/
- Report illegal content
- Copy link
Sarah Smith
Apr 22, 2016
Can't seem to install
When I click on ADD TO CHROME a popup comes up & says that I need to read & change my data on brightspace & brainhoney. What does this mean? Thanks
- Report illegal content
- Copy link

