[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-20 UTC."],[],[],null,["# SupportAccessStatus\n\nVersion 4.0.25.10\n**Note:** These docs are for an older version of the API. The API reference is also available for [the latest version, 4.0.25.14](/looker/docs/reference/looker-api/latest). \nDatatype \nDescription \n(object) \nobject \nopen \n*lock* \nboolean \nWhether or not Support Access is open \nopen_until \n*lock* \nstring \nTime that Support Access will expire\n\nRelated Methods\n---------------\n\n- [Auth/enable_support_access](../methods/Auth/enable_support_access \"Auth/enable_support_access\")\n- [Auth/disable_support_access](../methods/Auth/disable_support_access \"Auth/disable_support_access\")\n- [Auth/support_access_status](../methods/Auth/support_access_status \"Auth/support_access_status\")"]]
