Google Cloud for Insurance
Maximize data insights to drive smart decisions and more value.
Leverage the power of data and analytics in a modernized infrastructure to profitably grow, innovate, and compete to create customer-centric experiences while reducing cost and risk.
Innovate across the insurance value chain
Strengthen decision-making, deliver customer-centric experiences, and modernize business models by simplifying cloud migration and maximizing data analytics.
Transforming the financial services value chain with a data-first strategy
Eight solutions to creating more delightful customer experiences.
Solutions
Optimizing insights and efficiencies in insurance.
- Deliver exceptional, natural customer interactions with expert assistance for complex cases.Contact Center AI
Customer experience and growth
- Drive personalized, privacy-centric, omnichannel customer experiences and predictive marketing.Customer Data Platform (CDP)
Customer experience and growth
- Streamline paper-based processes by easily automating structured data capture at scale.Document AI for insurance
Customer experience and growth
- Deliver relevant and contextualized financial services within any customer service offering.Embedded finance API
Customer experience and growth
- Automate and streamline your regulatory reporting and more with cloud-based architecture and granular insights.Regulatory Reporting Platform
Risk and regulatory
- Use in-stream analytics to detect anomalies within time series data.Time series anomaly detection
Risk and regulatory
- Travelers uses Google Cloud to create a connected data ecosystem to enhance the commercial insurance underwriting process.Faster underwriting process
- AXA Switzerland uses data analytics to gain insights about future trends to identify new or unknown customer needs and personalize its services.Predicting customers’ future needs
- Max Life Insurance built a chatbot to help customers answer questions and connect them with relevant products.Interactive experiences
- CNA is building a global data analytics foundation to accelerate time-to-market for ML models and enable faster decision-making.Improved predictive insights
- Allianz delivers a risk management program that streamlines access to cyber insurance coverage in partnership with Munich Re and Google Cloud.Cyber security
- Generali aims to leapfrog the competition by enhancing the human touch in its customer experiences.Personalized experiences
Security and compliance
Protect your sensitive data—including customer personally identifiable information (PII), transaction data, and payment card details—through identity management, network security, threat detection, and response.
Why Google Cloud for insurance
Boost your insurance claims response
Accelerate your response to disasters by using AI capabilities to analyze aerial photos to assess the damage to properties and sort through the claims.
Exceed customer expectations
Meet high customer expectations for fast and accurate assistance and omnichannel experiences that are available 24/7.
Price your insurance products with predictive analytics
Combine your data with public datasets, such as datasets provided by the NOAA Big Data Program, and use predictive analytics for dynamic insurance pricing.
Quickly innovate and analyze results
Unlock customer insights to predict your customers’ future needs and personalize your offerings and to deliver privacy-centric experiences and grow your business.
Move to the cloud more securely
Understand how financial services organizations can more securely move to the cloud while digitally transforming their businesses.
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