Maya Sylvan
-
Flag inappropriate
-
Show review history
February 16, 2024
Update: I'm an idiot. I was using a VPN! Once I turned it off I could log in, no problem. I've changed my rating to 5 stars. FWIW, I appreciate Scribd's prompt response I've been using this app for years without problems but haven't been able to use it (or Everand) for several days. The app says I am not logged in (even though I can see my saved list) but I can't log in - password doesn't work and I go into the endless sign-in cycle between the app and the website. Frustrating.
246 people found this review helpful
Scribd, Inc.
February 15, 2024
Hi there, we would love to further troubleshoot this with you. If you have a ticket open with us already, please update your review with the ticket number. Otherwise, please submit a ticket to our support team through this link and we will get back to you as soon as possible: http://bit.ly/and-review Thanks!
Jennie Spadafora
November 9, 2023
Don't waste your time on the free trial, use audible instead! I signed up for the free 30 day trial. I logged in to cancel the automatic subscription one day after my trial expired, but because they automatically started playing the audio book I had open from my previous session, they claimed that I accessed premium content and refused to refund me. Now I'm forced to pay for a YEAR, ridiculous!
253 people found this review helpful
Scribd, Inc.
November 9, 2023
Hi Jennie, thanks for providing that information. We've located your recent support ticket and escalated it to our specialized team for further assistance. Please continue to correspond with us via email moving forward so we can make sure that this gets resolved- Thanks
Sarah
-
Flag inappropriate
-
Show review history
June 11, 2024
Buyer beware(as I used to LOVE ⚠️⚠️⛔️⛔️ Everand/Scribd are sneaky & "2 Plus books" they added is a SCAM!! As well as highway robbery. Most of the "Plus" items now are things I've read, bookmarked & I can't access most of them. Not to mention if your sub gets canceled somehow, as mine did, don't expect results!! They have no interest in actually helping. I'm SOO disappointed Scribd. As for me contacting you, you don't do anything but delete my tickets. If you want this changed contact me
20 people found this review helpful
Scribd, Inc.
June 10, 2024
Hi Sarah, we're happy to help with any issues you're experiencing. Please visit our Help Center for access to relevant support articles and the option to connect with our team directly: https://support.scribd.com/hc/