WhatsApp Business
In-app purchases
4.4 star
13.7M reviews
1B+
Downloads
Everyone
info
About this app
WhatsApp Business from Meta
WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.
If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.
In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:
• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.
• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate when you're away or Greeting message to send your customers an introductory message when they first message you.
• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.
• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.
• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.
WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.
*Data charges may apply. Contact your provider for details.
Note: once you restore chat backup from WhatsApp Messenger to WhatsApp Business, you will no longer be able to restore it back to WhatsApp Messenger. If you would like to go back, we recommend that you copy the WhatsApp Messenger backup on your phone to your computer before you start using WhatsApp Business.
We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at:
smb@support.whatsapp.com
or follow us on twitter:
http://twitter.com/WhatsApp
@WhatsApp
WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.
If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.
In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:
• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.
• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate when you're away or Greeting message to send your customers an introductory message when they first message you.
• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.
• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.
• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.
WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.
*Data charges may apply. Contact your provider for details.
Note: once you restore chat backup from WhatsApp Messenger to WhatsApp Business, you will no longer be able to restore it back to WhatsApp Messenger. If you would like to go back, we recommend that you copy the WhatsApp Messenger backup on your phone to your computer before you start using WhatsApp Business.
We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at:
smb@support.whatsapp.com
or follow us on twitter:
http://twitter.com/WhatsApp
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more
about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.4
13.5M reviews
URSULA FORD
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June 14, 2024
I love the App but I was very dissappointed when my history was just wiped clean on 3 occasions, then backed up to a week before. The problem is my catalogue can't be backed up, it was so much work setting it up. I'm now very sceptical setting my catalogue up again. That is extememly disappointing as it's so convenient to send it to your customers
3,175 people found this review helpful
Gamebox LB
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May 19, 2024
Whatsapp business is very helpful, but after the recent update, i am not able to upload a status getting the error (couldn't send) it's really frustrating. I've been trying for 2 or 3 days and facing the same issue. Plus when sending a broadcast for my client sometimes it crash and cannot send to the same. Broadcast list again...
2,763 people found this review helpful
Tanya De Kock
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June 23, 2024
In general I'm happy with the app, there are some features that I believe would make the app more user friendly. A search option for one and secondly if the items could be sorted alphabetical. When you need to update a price or check if you have already loaded an item scroll through a list is time consuming. Another helpful feature would be if you could allocate new items to a category when you load it.
388 people found this review helpful
What's new
• Increased the length of Status videos and audio up to 60s
• You can set default HD quality by going to Settings > Storage and data > Media upload quality
• Sticker search now includes results from GIPHY
These features will roll out over the coming weeks. Thanks for using WhatsApp!
• You can set default HD quality by going to Settings > Storage and data > Media upload quality
• Sticker search now includes results from GIPHY
These features will roll out over the coming weeks. Thanks for using WhatsApp!
