BlueJeans cloud application

You must be signed in as a  super administrator  for this task.

Using Security Assertion Markup Language (SAML), your users can use their Google Cloud credentials to sign in to enterprise-cloud applications.

Set up SSO via SAML for BlueJeans

Here's how to set up single sign-on (SSO) via SAML for the BlueJeans application.

Step 1: Set up BlueJeans as a SAML 2.0 service provider (SP)
  1. Sign in to your Google Admin console .

    Sign in using an account with super administrator privileges  (does not end in @gmail.com).

  2. In the Admin console, go to Menu  SecurityAuthenticationSSO with SAML applications.

    You must be signed in as a  super administrator  for this task.

  3. Copy and save the SSO URLand download the X.509 Certificate.
  4. In a new browser tab, log into your BlueJeans Admin Console as an administrator.
  5. Under the Admintab, go to Group Settings > Security.
  6. under Authentication Options, click the SAML Single Sign Onradio button.
  7. In the Login URLfield, enter the SSO URL you copied in Step 3.
  8. Filling in the Logout URLfield is optional. You can leave it empty. 
  9. To fill in the Certificate Path, click the Choose Filebutton to select the Google X.509 certificate you downloaded in Step 3.
  10. Copy and save the RelayState, which you'll need to complete SSO setup in Google in the next step.
Step 2: Set up Google as a SAML identity provider (IdP)
  1. Sign in to your Google Admin console .

    Sign in using an account with super administrator privileges  (does not end in @gmail.com).

  2. In the Admin console, go to Menu  Apps Web and mobile apps.
  3. Click Add app Search for apps.
  4. Enter BlueJeans in the search field.
  5. In the search results, hover over the BlueJeans SAML app and click Select.
  6. On the Google Identity Provider detailspage, click Continue.
  7. On the  Service provider details page, replace the Start URLwith the RelayState value you copied from Blue Jeans in Step 1 above.
  8. Click Continue.
  9. On the Attribute Mappingpage, click the Select fieldmenu and map the following Google directory attributes to their corresponding Blue Jeans attributes:
    Google directory attribute BlueJeans attribute
    Basic Information > Primary Email Mailpath
  10. (Optional) To enter group names that are relevant for this app:
    1. For Group membership (optional), click Search for a group, enter one or more letters of the group name, and select the group name.
    2. Add additional groups as needed (maximum of 75 groups).
    3. For App attribute, enter the service provider’s corresponding groups attribute name.

    Regardless of how many group names you enter, the SAML response will include only groups that a user is a member of (directly or indirectly). For more information, go to  About group membership mapping .

  11. Click  Finish.
Step 3: Enable the BlueJeans app
  1. Sign in to your Google Admin console .

    Sign in using an account with super administrator privileges  (does not end in @gmail.com).

  2. In the Admin console, go to Menu  Apps Web and mobile apps.
  3. Select  BlueJeans.
  4. Click  User access.
  5. To turn a service on or off for everyone in your organization, click  On for everyoneor  Off for everyone, and then click  Save.

  6. (Optional) To turn a service on or off for an organizational unit:
    1. At the left, select the organizational unit.
    2. To change the Service status, select  Onor  Off.
    3. Choose one:
      • If the Service status is set to  Inherited and you want to keep the updated setting, even if the parent setting changes, click Override.
      • If the Service status is set to  Overridden, either click Inheritto revert to the same setting as its parent, or click  Saveto keep the new setting, even if the parent setting changes.
        Note: Learn more about organizational structure .
  7. To turn on a service for a set of users across or within organizational units, select an access group. For details, go to Use groups to customize service access .
  8. Ensure that your BlueJeans user account email IDs match those in your Google domain.
Step 4: Verify that the SSO is working

BlueJeans supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:

IdP-initiated

  1. Sign in to your Google Admin console .

    Sign in using an account with super administrator privileges  (does not end in @gmail.com).

  2. In the Admin console, go to Menu  Apps Web and mobile apps.
  3. Select  BlueJeans.
  4. At the top left, click Test SAML login

    BlueJeans should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.

SP-initiated

  1. Open https:// your-domain-name .bluejeans.com. You should be automatically redirected to the Google sign in page.
  2. Enter your sign in credentials.
  3. After your sign in credentials are authenticated you will be automatically redirected back to BlueJeans.


Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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