Using the SAML 2.0 standard, you can configure single sign-on (SSO) for a number of cloud apps. After you set up SSO, your users can use their Google Workspace credentials to sign in to an app using SSO.
Use SAML to set up SSO for New Relic
You must be signed in as a super administrator for this task.
Step 1: Set up New Relic as a SAML 2.0 service provider- Sign in with a super administrator account to the Google Admin console.
If you aren’t using a super administrator account, you can’t complete these steps.
- Go to Menu Security > Authentication > SSO with SAML applications .
- Click Download Metadatato download the Google identity provider metadata.
- Open an Incognito browser window, go to the New Relic sign-in page , and sign in with your New Relic administrator account.
- Click Account panel User Settings.
- On the sidebar, click Single Sign-on.
- Upload the Google identity provider metadata that you downloaded in Step 3.
- Click Save.
- Sign in with a super administrator account to the Google Admin console.
If you aren’t using a super administrator account, you can’t complete these steps.
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- Click Add app Search for apps.
- For Enter app name, enter New Relic.
- In the search results, point to New Relic (SAML app) and click Select.
- In the Google Identity Provider detailswindow, click Continue
- On the Service provider details page, edit the ACS URLand the Entity ID, replacing {uniqueid-provided-by-sp} with the Unique ID of your New Relic account, and click Continue.
- (Optional) To add additional mappings, click Add Mappingand select the fields that you need to map.
- (Optional) To enter group names that are relevant for this app:
- For Group membership (optional), click Search for a group, enter one or more letters of the group name, and select the group name.
- Add additional groups as needed (maximum of 75 groups).
- For App attribute, enter the corresponding groups attribute name of the service provider.
Regardless of how many group names you enter, the SAML response includes only groups that a user is a member of (directly or indirectly). For more information, go to About group membership mapping .
- Click Finish.
Before you begin: To turn a service on or off for certain users, put their accounts in an organizational unit (to control access by department) or add them to an access group (to allow access for users across or within departments).
- Sign in with a super administrator account to the Google Admin console.
If you aren’t using a super administrator account, you can’t complete these steps.
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- Click New Relic.
- Click User access.
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To turn a service on or off for everyone in your organization, click On for everyoneor Off for everyone, and then click Save.
- (Optional) To turn a service on or off for an organizational unit:
- At the left, select the organizational unit.
- To change the Service status, select Onor Off.
- Choose one:
- If the Service status is set to Inherited and you want to keep the updated setting, even if the parent setting changes, click Override.
- If the Service status is set to Overridden, either click Inheritto revert to the same setting as its parent, or click Saveto keep the new setting, even if the parent setting changes.
Learn more about organizational structure .
- (Optional) To turn on a service for a set of users across or within organizational units, select an access group. For details, go to Use groups to customize service access .
- Ensure that the email domains of your New Relic user account match the primary domain of your organization’s managed Google Account.
New Relic supports both identity provider-initiated and service provider-initiated SSO.
Verify identity provider-initiated SSO
- Sign in with a super administrator account to the Google Admin console.
If you aren’t using a super administrator account, you can’t complete these steps.
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- Click New Relic.
- In the New Relicsection, click Test SAML Login.
The app should open in a separate tab. If it doesn’t, troubleshoot the error message and try again.
For details on troubleshooting, go to SAML app error messages .
Verify service provider-initiated SSO
- Open https://rpm.newrelic.com/accounts/your-account-id and replace your account ID with your New Relic account ID. You should be redirected to the Google sign-in page.
- Enter your Google Workspace email address and password.
After your credentials are authenticated, the app should open.
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