Egnyte cloud app

Using the SAML 2.0 standard, you can configure single sign-on (SSO) for a number of cloud apps. After you set up SSO, your users can use their Google Workspace credentials to sign in to an app using SSO.

Use SAML to set up SSO for Egnyte

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You must be signed in as a  super administrator  for this task.

Step 1: Set up Google as a SAML identity provider
  1. Sign in with a super administrator account to the Google Admin console.

    If you aren’t using a super administrator account, you can’t complete these steps.

  2. Click Add app Search for apps.
  3. For Enter app name, enter Egnyte.
  4. In the search results, point to Egnyteand click Select.
  5. In the Google Identity Provider detailswindow, for Option 2: Copy the SSO URL, entity ID, and certificate:
    1. Next to SSO URL, click Copyand save the URL.
    2. Next to Entity ID, click Copyand save the entity ID.
    3. Next to Certificate, click Copyand save the certificate.
      You need these details to complete the setup in Egnyte.
  6. Click Continue.
  7. In the Service provider detailswindow, for  ACS URL, replace { uniqueid-provided-by-sp} with the Unique ID of your Egnyte account.
  8. Click Continue.
  9. (Optional) To map Google directory attributes to the corresponding app attributes, in the Attribute Mappingwindow:
    1. Click Add Mapping.
    2. Click Select fieldselect a Google directory attribute.
    3. For  App attributes, enter the corresponding app attribute.
  10. (Optional) To enter group names that are relevant for this app:
    1. For Group membership (optional), click Search for a group, enter one or more letters of the group name, and select the group name.
    2. Add additional groups as needed (maximum of 75 groups).
    3. For App attribute, enter the corresponding groups attribute name of the service provider.

    Regardless of how many group names you enter, the SAML response includes only groups that a user is a member of (directly or indirectly). For more information, go to  About group membership mapping .

  11. Click Finish.
Step 2: Set up Egnyte as a SAML 2.0 service provider
  1. Open an Incognito browser window, go to the Egnyte sign-in page , and sign in with your Egnyte administrator account.
  2. Click Menu  Settings.
  3. Click the Configurationtab Security & Authentication.
  4. In the Single Sign-on Authenticationsection, select or enter the following values for:
    • Single sign-on authentication—SAML 2.0
    • Identity provider—CustomRedirect
    • Identity provider login URL—SSO URL that you copied in Step 1
    • Identity provider entity ID—Entity ID that you copied in Step 1
    • Identity provider certificate—The certificate that you downloaded in Step 1
    • Default user mapping—Email address
  5. Click Save.

Enable SSO in Egnyte for specific Google users:

  1. At the top of the window, click the Users & Groupstab.
  2. Check the box next to a user and on the side, click Details.
  3. Click Profileand enter the following information:
    • From the Authenticationmenu, select SSO.
    • For IdP Username, enter the user's email address.
  4. Click Save.
  5. Repeat the steps to add more users.
Step 3: Turn on app for users

Before you begin: To turn a service on or off for certain users, put their accounts in an organizational unit (to control access by department) or add them to an access group (to allow access for users across or within departments).

  1. Sign in with a super administrator account to the Google Admin console.

    If you aren’t using a super administrator account, you can’t complete these steps.

  2. Click Egnyte.
  3. Click  User access.
  4. To turn a service on or off for everyone in your organization, click  On for everyoneor  Off for everyone, and then click  Save.

  5. (Optional) To turn a service on or off for an organizational unit:
    1. At the left, select the organizational unit.
    2. To change the Service status, select  Onor  Off.
    3. Choose one:
      • If the Service status is set to  Inherited and you want to keep the updated setting, even if the parent setting changes, click Override.
      • If the Service status is set to  Overridden, either click Inheritto revert to the same setting as its parent, or click  Saveto keep the new setting, even if the parent setting changes.
        Learn more about organizational structure .
  6. (Optional) To turn on a service for a set of users across or within organizational units, select an access group. For details, go to  Customize service access using access groups .
  7. Ensure that your Egnyte user account email domains match the primary domain of your organization’s managed Google Account.
Step 4: Verify that SSO is working

Egnyte supports both identity provider-initiated and service provider-initiated SSO.

Verify identity provider-initiated SSO

  1. Sign in with a super administrator account to the Google Admin console.

    If you aren’t using a super administrator account, you can’t complete these steps.

  2. Click Egnyte.
  3. In the Egnytesection, click Test SAML Login.

    The app should open in a separate tab. If it doesn’t, troubleshoot the error message and try again. For details on troubleshooting, go to SAML app error messages .

Verify service provider-initiated SSO

  1. Close all browser windows.
  2. Go to the Egnyte sign-in page and sign in with your Egnyte administrator account.
  3. Click Egnyte.
  4. Enter your Google Workspace email address and click Egnyte.
    You should be redirected to the Google sign-in page.
  5. Select your account and enter your password.

After your credentials are authenticated, the app should open.


Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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