Zuora cloud app

Using the SAML 2.0 standard, you can configure single sign-on (SSO) for a number of cloud apps. After you set up SSO, your users can use their Google Workspace credentials to sign in to an app using SSO.

1. Sign in with a super administrator account to the Google Admin console.

   If you aren’t using a super administrator account, you can’t complete these steps.

2. Go to Menu  Apps > Web and mobile apps .
3. Click Add app Search for apps.
4. For Enter app name, enter Zuora.
5. In the search results, point to Zuoraand click Select.
6. In the Google Identity Provider detailswindow, for Option 2: Copy the SSO URL, entity ID, and certificate:
   1. Next to SSO URL, click Copy  and save the URL. 
   2. Next to Entity ID, click Copy and save the URL. 
   3. Next to Certificate, click Download and download the certificate.

      You need these details to complete the setup in Zuora.

7. Click  Continue.
8. On the Service provider detailspage, enter the  ACS URLand Entity ID in the following lists that match your configuration environment.

   ACS URL

   • U.S. production: https://www.zuora.com/apps/saml/SSO/alias/defaultAlias 
   • U.S. API sandbox: https://apisandbox.zuora.com/apps/saml/SSO/alias/defaultAlias 
   • EU production: https://eu.zuora.com/apps/saml/SSO/alias/defaultAlias 
   • EU API sandbox: https://sandbox.eu.zuora.com/apps/saml/SSO/alias/defaultAlias 

   Entity ID

   • U.S. production: www.zuora.com 
   • U.S. API sandbox: apisandbox.zuora.com
   • EU production: eu.zuora.com
   • EU API sandbox: sandbox.eu.zuora.com    
9. Click Continue.
10. (Optional) To map Google directory attributes to the corresponding app attributes, in the Attribute Mappingwindow:

    1. Click Add Mapping.
    2. Click Select fieldselect a Google directory attribute.
    3. For  App attributes, enter the corresponding app attribute.
11. (Optional) To enter group names that are relevant for this app:

    1. For Group membership (optional), click Search for a group, enter one or more letters of the group name, and select the group name.
    2. Add additional groups as needed (maximum of 75 groups).
    3. For App attribute, enter the corresponding groups attribute name of the service provider.

    Regardless of how many group names you enter, the SAML response includes only groups that a user is a member of (directly or indirectly). For more information, go to  About group membership mapping .

12. Click  Finish.

1. Send an email to Zuora customer support asking them to turn on SSO for your organization and include the following details:

   • The email domain that you want to use for SSO.
   • The SSO URL and Entity ID that you copied in Step 1.
   • The certificate that you downloaded in Step 1. 
   • A Logout URL in the following format: scheme://domain:port/path?query_string#fragment_id.
2. Wait for Zuora to confirm that the setup is complete.
3. Open an Incognito browser window, go to the Zuora sign-in page , and sign in with your Zuora administrator account.
4. Click  Settings Single Sign-On.
   You should see a message that SSO is turned on and a URL to use for signing in.

1. Sign in with a super administrator account to the Google Admin console.

   If you aren’t using a super administrator account, you can’t complete these steps.

2. Go to Menu  Apps > Web and mobile apps .
3. Click  Zuora.
4. Click  User access.

5. To turn a service on or off for everyone in your organization, click  On for everyoneor  Off for everyone, and then click  Save.

6. (Optional) To turn a service on or off for an organizational unit:

   1. At the left, select the organizational unit.
   2. To change the Service status, select  Onor  Off.
   3. Choose one:
      • If the Service status is set to  Inherited and you want to keep the updated setting, even if the parent setting changes, click Override.
      • If the Service status is set to  Overridden, either click Inheritto revert to the same setting as its parent, or click  Saveto keep the new setting, even if the parent setting changes.
        Learn more about organizational structure .
7. (Optional) To turn on a service for a set of users across or within organizational units, select an access group. For details, go to Use groups to customize service access .
8. Ensure that your Zuora user account domains match the primary domain of your organization’s managed Google Account.

Zuora supports both identity provider-initiated and service provider-initiated SSO.

Verify identity provider-initiated SSO

1. Sign in with a super administrator account to the Google Admin console.

   If you aren’t using a super administrator account, you can’t complete these steps.

2. Go to Menu  Apps > Web and mobile apps .
3. Click  Zuora.
4. In the Zuorasection, click Test SAML login. 

   The app should open in a separate tab. If it doesn’t, troubleshoot the error message and try again. For details on troubleshooting, go to SAML app error messages .

Verify service provider-initiated SSO

1. Close all browser windows.
2. Go to the Zuora sign-in page . 

   You should be redirected to the Google sign-in page.

3. Enter your Google Workspace username and password. 

   After your credentials are authenticated, you are redirected to Zuora.