If you tried to sign in, but can't remember your username, we can try to find it for you with the information you provided when you signed up.
Recover your username
- If we can find an account that matches:We’ll ask you to verify that you’re the owner. Answer any additional questions as best as possible. Learn more about lost account recovery.
- If we can’t find an account that matches:We’ll let you know. Double-check for typos, or try a different email address or phone number. If we’re still unable to find a match, you can create a new account .
Once inside of your account, you can manage email addresses .
“Couldn’t find account” error during sign in
If you’ve previously signed up for a Google Account, and can’t remember the username or email address that you used, you can try to recover it.
Follow the steps in the preceding section to recover your account .
An email address can’t be used to sign up for more than one Google Account. If this email address belongs to you, it's possible that:
- You’ve already signed up for a Google Account:Follow the account recovery instructions in the top section for help.
- You have a Google Workspace visitor session linked to this email address.If you’re invited to collaborate on Google Drive files as a visitor, with your email and a PIN, you’ll need to delete this visitor session before your email address is used to sign up for a new account. Learn how to delete your visitor session .