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The following features are not covered by the Analytics 360 data-processing service-level agreement:
- Processing time
- Query Time
- User ID Query Time
24 hours
1 hour
24 hours
- V1
- V2
24 hours
24 hours
24 hours each day thereafter
* After you create a Custom Table, it can take up to 2 days for unsampled data to appear in the Custom Tables reports on the Customization tab. At that point, you would have the 2 days of data starting from the creation date of the table.
Analytics also adds historical data for the 30 days prior to the creation date of the table. Under normal circumstances, that historical data is available when the new unsampled data is available (in approximately 2 days). However, if your property is undergoing routine maintenance carried out by the Analytics system, it can take up to 40 days for that historical data to appear. If your property is undergoing routine maintenance, you will see a message to that effect in the table.
Last updated: March 2017
