Use this article to quickly find answers to common questions about Health Connect.
Why data hasn't synced
There are a few reasons why your data might not sync:
- The connected app may not have permission to read or write data from Health Connect. Check if the app has been granted permissions .
- The app might not support that specific data type yet. Check if the app has requested permissions .
- The sync may not have started properly. Make sure that you start sync through the connected app’s settings. Try to turn the permissions off and turn on sync again through the connected app. If this still doesn’t work, reach out to the connected app’s support.
How data is merged when there are conflicts
When multiple apps write the same type of data, that data is merged. If conflicts occur, Health Connect uses the app priority you set to choose which app’s data to prioritize.
For example, if fitness app A and fitness app B are both writing step count from 8:00 AM to 9:00 AM, Health Connect takes the number of steps from the app that has higher priority.
While some apps may use the data merged by Health Connect, others may choose to read all of the data and merge it in their own way. If you want only one app to write a certain type of data, you can remove permissions from every other app that writes that data.
Why data is different than expected
Health Connect lets multiple apps write data into the same on-device storage. As a result, inaccuracies can occur for a number of reasons.
You can delete any inaccurate data so that Health Connect doesn't use it. If you want only one app to write a certain type of data, you can remove permissions from every other app that writes that data.
Why an app doesn’t read or write a certain data type
Why you can’t find Health Connect data on your connected app
There are a few reasons why you might not see your data in a connected app:
- The app might not have permission to read your data from Health Connect:Check if you've granted the app permission to read data or if the app doesn't support the Health Connect app yet. Learn how to manage connected apps in Health Connect .
- Your data might not be syncing properly: Learn more about why your data may not sync properly .
Check if your data has been written into Health Connect
Apps you can connect to Health Connect
Find a list of compatible apps
If there’s another app you want to connect to Health Connect, send feedback to let us know.
To send feedback:
- On your Android device, open Health Connect.
- Go to App permissions Can't see all your apps? Send feedback.
Send feedback
If you have any feedback you want to share with us, or if your questions weren’t answered, let us know. To send us feedback, on your Health Connect app, at the top right, tap Send feedback.
