Redeem a Chromebook offer Make sure all of the following applies to you: Your Chromebook is brand new. Used, refurbished, open-box, and pre-owned Chromebooks aren’t eligible for offers. You’ve never redeemed the offer before. You can redeem each offer once per Chromebook, or once per Google Account, depending on the offer. * Required field You're currently signed in as If this isn't the account associated with your issue, please switch accounts . First name * Last name * Email address * Is your Chromebook set up and maintained by a school, company, or other group? * If you’re using a Chromebook or a Chrome browser at school or work, it might be managed, or set up and maintained by a school, company, or other group. See if your Chromebook or Chrome browser is managed. Yes No If you’re using your Chromebook at work or school, you might not be able to redeem some offers. For more help, contact your administrator. What offer are you trying to redeem? * Enter offer promo code How can we help you? * What's your Chromebook serial number? * You can find the serial number on a sticker at the bottom of your Chromebook, underneath the bar code. The serial number can be up to 22 characters, depending on your manufacturer. Alternatively, on the lock screen, you can also press Alt + v (Serial number will display on the top right of the lock screen) What is your Chromebook model? * When did you buy your Chromebook? * Add your proof of purchase Upload a copy of your proof of purchase, like a receipt. (JPG, GIF, PNG, PDF, DOC, DOCX, XLS, XLSX) Submit Submitted Edit request Download submission https://myaccount.google.com/privacypolicy?hl=$0 Some account and system information will be sent to Google, and support calls and chats may be recorded. We will use this information to improve support quality and training, to help address technical issues, and to improve our products and services, subject to our Privacy Policy and Terms of Service . Translation services may be used in chats and email. Additional info OK Your email has been sent Thanks for contacting us. We'll follow up with you only if we need more information or have additional information to share. Edit request Download submission