Privacy Sandbox Aggregation Service Technical Support This form is for requesting technical troubleshooting support if you're facing an error while deploying, maintaining, or running jobs with Aggregation Service. For onboarding, please refer to this documentation. For budget recovery, please refer to this explainer . For asking general questions and providing feedback on the product, please create an issue in our GitHub repository . * Required field Provide your Adtech Company Name. * Provide your reporting origin. Your reporting origin must follow this pattern: https://example.com https\:\/\/[a-zA-Z0-9\-\.]{2,}\.[a-zA-Z]{2,} What is your email address for point of contact? * Have you experienced this problem before? * Select one Yes No Not sure Can you share the error message(s) you’re observing? * For example, if your job is failing, share the getJob response. Please write N/A if you do not have error messages to share. Which cloud provider is the service running on? * Select one AWS GCP Which version of Aggregation Service are you using? * If you're unsure, check the name of the image deployed in your cloud account. Which of these are you experiencing, if any? * Select one 100% failure in production Severe security or privacy impact Severe monetary impact Severe user workflow disruption, major crash, data loss None of the above Have you made any recent change(s) to your Aggregation Service deployment (e.g., upgrading versions, changing onboarding, etc)? If so, can you briefly describe the change(s)? If not, write N/A. * Are you using Attribution Reporting API or Private Aggregation API? * Select one Attribution Reporting API Private Aggregation API If you’re using Attribution Reporting API, have you successfully registered the source and trigger? Select one Yes No Read more about registering sources for Event and Summary reports and registering triggers for Event and Summary reports. If you’re using Private Aggregation API, have you checked how you're passing the bucket key and value to the contributeToHistogram function? Select one Yes No Note that bucket key should be in BigInt format. Read more about reporting in Private Aggregation API . Is the issue encountered during Aggregation Service deployment or processing of jobs with Aggregation Service? * Select one Deployment Processing Please provide the main.tf and <environment>.auto.tfvars file you’re using during deployment. Are you receiving the reports you expect in the corresponding API well-known endpoint? * Select one Yes, all reports Yes, some reports No reports Unsure Are you using a pre-built images or a self-built images? Select one Pre-Built Self-Built Provide your Terraform environment’s auto.tfvars file (e.g., dev.auto.tfvars). On which API endpoint do you observe the error? * Select one createJob getJob Provide the full createJob Request JSON. * Submit Submitted Edit request Download submission https://myaccount.google.com/privacypolicy?hl=$0 Some account and system information will be sent to Google, and support calls and chats may be recorded. We will use this information to improve support quality and training, to help address technical issues, and to improve our products and services, subject to our Privacy Policy and Terms of Service . Translation services may be used in chats and email. Additional info OK Your email has been sent Your request has been submitted successfully. Edit request Download submission