Most users with a work or school Google Account have access to Gemini Apps. Feature availability and how your data is handled depends on your Workspace license.
In the help center, you will find important notifications and tips about info that differs depending on whether work or school users have enterprise-grade data protections. Learn how to check your level of access and data protections below.
Gemini Apps features & access by Workspace edition
Important:To use Gemini Apps with a work account, you must be 18 or over.
Compare instead: Gemini Apps for users with a school Google Account
Gemini Apps as an additional service with:
- Android Enterprise
- Cloud Identity
- Chrome Enterprise
- Essentials Starter
- G Suite
- Workspace Individual
Gemini Apps as a core service with:
- Business Starter
- Essentials
- Enterprise Essentials
- Enterprise Essentials Plus
- Frontline Starter
- Frontline Standard
- Frontline Plus
- Nonprofits
Gemini Apps as a core service with:
- Business Plus
- Business Standard
- Enterprise Plus
- Enterprise Standard
- Gemini Enterprise
- Gemini Business
Gemini Apps as a core service with Google AI Ultra for Business
Your Google Workspace administrator can upgrade your license to Google AI Ultra for Business. The add-on must be enabled by your Google Workspace administrator.
If you’re a Google Workspace administrator, learn how to enable Google AI Ultra for Business .
Where Google AI Ultra for Business is available
For now, the Gemini app in Google AI Ultra for Business is available in more than 150 countries & territories .
If you don’t have an edition of Google Workspace that includes Gemini Apps as a core service, you use them as an additional service. To use Gemini Apps as an additional service:
- Access must be enabled by your Google Workspace administrator .
- You will be subject to the Google Terms of Service and Gemini Apps Privacy Notice .
Some features and models are only available with certain Google Workspace licenses. To check if you have access to expanded features and models in Gemini Apps:
- Go to gemini.google.com
.
- Make sure you’re signed into your work or school account.
- At the top, check for the Pro or Ultra badge.
- If you find the Pro badge, you have access to expanded features and models.
- If you find the Ultra badge, you have the highest access to features and models.
- If you don’t find Pro or Ultra, you have standard access to features and models.
Tip:If you don’t have access to these features, your Google Workspace administrator needs to upgrade your license to get access.
Enterprise-grade data protections are available with most, but not all, Google Workspace licenses . To check if you have enterprise-grade data protections with your work or school account:
- Go to gemini.google.com .
- Make sure you’re signed into your work or school account.
-
On the homepage, check the prompt box for the shield icon
.
- If you find the shield icon
- If you don’t find the shield icon
Important:If you try to open the Gemini mobile app with an Android Work Profile, you will be brought to the Gemini web app.
What you cannot do in the Gemini mobile app
If you are using a work or school Google Account, some Gemini mobile app features aren’t available.
The following features are not available for users with a work or school Google Account:
- Gemini Live
- Features that are powered by Google Assistant, such quick voice action features
- Users with a work or school Google Account cannot delete chats or create public links for chats
These features are not available in the Gemini mobile app for users with a work or school Google Account:
- Connecting to Google Workspace
- Gems
- File upload
Tip:To use these features, use the Gemini web app.
Troubleshoot error messages in the Gemini mobile app
If you get an error message when you try to access the Gemini mobile app with a work or school account, check the troubleshooting steps below:
- Make sure that you have the most recent version of the Gemini app.In your app store settings, check if there’s an upgrade
for the Gemini app.
- If there’s an upgrade available, upgrade to the latest version.
- If there isn’t an upgrade available, move to step 2.
- Contact your Google Workspace administrator to confirm you have access to Gemini Apps.
Gemini Apps limits & upgrades
Gemini Apps has usage limits designed to ensure an optimal experience for everyone. This means we may at times have to cap the number of prompts and conversations you can have, or how much you can use some features, within a specific timeframe.
The number of prompts you can use before hitting the limit varies and depends on factors like how long and complex your prompts are, the size and number of files you upload, and the length of your conversations with Gemini Apps.
Important:Gemini Apps limits may change. If capacity changes, limits for users without a Pro or Ultra plan may be limited before users with a plan.
Your capacity replenishes regularly, so you can get back to chatting with Gemini Apps soon, or you can upgrade to a higher plan.
Gemini Apps has more prompt and chat limits for more advanced models. If you reach your capacity limit for a specific model for a given period, you can switch to a different model until that limit is reached or wait until your capacity limit is refreshed.
Some features in Gemini Apps have limits for how many assets you can generate or actions you can schedule. These features include:
- Audio Overviews
- Deep Research
- Scheduled actions
- Video generation
- Image generation
Learn more about limits for these features .
Additional features
Usage limits for all additional features are subject to the limits of the model that you select when you use the feature. These features include, but are not limited to:
- Canvas
- Gems
- Storybook
If you want additional limits with a work or school Google Account, your organization can:
- Upgrade to a Google Workspace plan that includes higher limits
- Upgrade to Google AI Pro for Education
- Upgrade to Google AI Ultra for Business
If you’re a Google Workspace administrator, learn how to upgrade your organization’s Google Workspace license
.
If you’re a Google Workspace administrator, learn how to upgrade your organization’s Google Workspace license .
What is a context window?
When you upload files to Gemini Apps, it needs to "read" the content to provide useful insights or answers. The context window is like the reading capacity. It determines how much content can be understood together at one time.
Why you might want a larger context window
A larger context window allows Gemini to read and comprehend more. For example, with a 1M token context window, Gemini can understand up to 1,500 pages of text or 30,000 lines of code.
If you exceed the context window, this could lead to responses that don’t take into account all the content provided or miss connections or details throughout the content. This is most relevant for prompts that require attention to many details scattered throughout large files.
Activity for users with a work or school Google Account
Manage & delete Gemini Apps activity
For users with a work or school Google Account and access to Gemini Apps, Keep Activity is on by default and can only be turned off by your account’s Workspace administrator.
- When you use the Gemini web app or mobile app with your work or school account, conversation history is saved by default for 18 months. Your admin can change the auto-delete setting to delete activity after 3, 18, or 36 months or turn history off altogether.
- When Keep Activity is on, it includes activity from the Gemini web and mobile apps. Clearing your Gemini for Google Workspace history from a Workspace app doesn’t affect information saved to Gemini Apps Activity.
Find your Gemini Apps activity
- On your computer, go to gemini.google.com .
- Click Settings & help
Activity
.
- You can also go to myactivity.google.com/product/gemini .
