Get a simple and helpful view of your package tracking and delivery information, right in your inbox. Package tracking in Gmail is available for participating carriers in the US.
How package tracking works
If your order email contains a tracking number, Gmail automatically uses the tracking number to look up the order status and make it easy for you to see. Package status will appear in your inbox and at the top of individual emails, showing details like the estimated arrival date and delivery status.
Generally, an order or shipment will be displayed when the confirmation email includes the following information:
- Tracking number
- Merchant name and logo
- Product name and product image
- Order number
- Order URL
- Estimated delivery date
Gmail will help keep track of packages across most shopping platforms and shipping carriers for users who have turned on the feature.
Turn package tracking on or off in Gmail
Important:To use package tracking, turn on smart features in your Gmail settings. Learn more about smart features and controls for Google Workspace and other Google products .
To turn package tracking on or off:
- On your computer, go to Gmail .
- At the top right, click Settings
See all settings.
- In the "General" tab, scroll to the "Package tracking" section.
- Select the Turn on package trackingbox.
- At the bottom of the page, click Save Changes.
What information is used
If you choose to use packing tracking, your tracking numbers will be identified through automatic processing, similar to what Gmail uses to fight spam and phishing . When a tracking number is identified, Gmail will use it to look up order statuses and surface them in your inbox. Only the tracking number is shared with carrier partners.
