Important: This article refers to Google Workspace Labs, which is a trusted tester program for users to try new AI features . To check if you have access to Workspace Labs features, reply to an email and look for email suggestions at the bottom. Learn where you can use Workspace Labs features .
If you’re short on time or need to find the right words, Gemini in Gmail can review an email that you receive and suggest a relevant response. With Suggested Replies, you get a personalized message that matches the tone and style of your past written emails.
What you need
Important:Even if you meet the requirements, a suggested reply may not always be available.
To get a suggested reply, make sure:
- Workspace smart features are on in your Gmail settings . Learn more about smart features .
- Your Google Account language is set to English. Learn how to change your language .
Select a suggested reply
- On your computer, go to Gmail .
- Open an email.
- At the bottom of the email, click the suggested reply.
- Before you send a response, you can edit it.
- Click Send.
Give feedback about a suggested reply
Google Workspace with Gemini is constantly learning and may not be able to support your request. Because feedback may be human readable, please do not submit data that contains personal, confidential, or sensitive information.
If you get a suggestion that’s inaccurate or that you feel is unsafe, you can submit feedback.
- At the top of the suggested reply, click Send feedback
.
- Write your feedback.
- Click Submit.
Important:
- To send feedback with screenshots, at the top right, click Help
Send feedback to Google. Learn more about sending feedback in Gmail .
- To report a legal issue, create a request .
Turn off Workspace Experiments
To turn off any of the features on Google Workspace Experiments, you must exit Workspace Experiments. If you exit, you will permanently lose access to all Workspace Experiments features , and you won’t be able to rejoin Workspace Experiments. Learn more about how to exit Workspace Experiments .
Learn about Workspace Experiments feature suggestions
- Workspace Experiments feature suggestions don’t represent Google’s views, and should not be attributed to Google.
- Don’t rely on Workspace Experiments features as medical, legal, financial or other professional advice.
- Workspace Experiments features may suggest inaccurate or inappropriate information. Your feedback makes Workspace Experiments more helpful and safe.
- Don’t include personal, confidential, or sensitive information in your prompts.
- Google uses Workspace Experiments data and metrics to provide, improve, and develop products, services, and machine learning technologies across Google.
- Your Workspace Experiments Data may also be read, rated, annotated, and reviewed by human reviewers. Importantly, where Google uses Google-selected input (as described in the Privacy Notice) to generate output, Google will aggregate and/or pseudonymize that content and resulting output before it is viewed by human reviewers, unless it is specifically provided as part of your feedback to Google.
How Workspace Experiments data in Gmail is collected
When you select a suggested reply in Gmail, Google uses and stores the following data:
- The email thread
- The suggested reply you select
- Your feedback on a suggested reply
To understand how this data is used, review the Google Workspace Experiments Privacy Notice and Terms for Personal Accounts .
