Sender Contact Form

We recommend you submit your request in the Postmaster Tools Report delivery issues form so that you can track the status and resolution of your issue. To learn more about Postmaster Tools, visit the help center .

If you're a Gmail user, not a bulk sender, and have issues sending mail from your account, learn how to fix bounced or rejected emails .

Senders who follow the Sender Guidelines , and still experience an excessive rate of spam classification along with a proportionally low volume of user spam reports may submit a request for mitigation.

Requests for mitigation are reviewed against a set of objective criteria and thresholds. The established thresholds are used to evaluate the risk of unwanted emails arriving to Gmail and Workspace end users following mitigations.

Mitigations are used to temporarily disable the enforcement signals responsible for undesirable spam classification. Upon expiration of the mitigations, the sending domain should be in good standing to send without further assistance contingent on senders following best practices described above.

Name

Email address *

Please enter your email address.

Please select the option that best describes the issue when you send emails to Gmail users. *

Short summary of your issue *

Detailed description of your issue *

To help us investigate a message that was incorrectly marked as Spam/Phishing, please provide the full headers from a recent message (less than 12 days old):

Open the misclassified email.
Next to Reply, click More Show original.
Copy the header.

Paste the header in the box below:

*

To help us investigate a message that was rejected or blocked, please provide the full headers from a recent message (less than 12 days old):

Open the misclassified email.
Next to Reply, click More Show original.
Copy the header.

Paste the header in the box below:

*

To help us investigate your issue, please provide the full headers from a recent message (less than 12 days old):

Open the misclassified email.
Next to Reply, click More Show original.
Copy the header.

Paste the header in the box below:

*

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