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- Available
- Service information
- Service disruption
- Service outage
Incident affecting Gmail
Incident began at 2020-12-15 21:29and ended at 2020-12-15 23:51 (times are in Coordinated Universal Time (UTC)).
| Date | Time | Description | |
|---|---|---|---|
|
Dec 18, 2020
|
9:55 PM UTC | An incident report has been posted here . | |
|
Dec 15, 2020
|
11:51 PM UTC | The problem with Gmail has been resolved. We apologize for the inconvenience and thank you for your patience and continued support.
Affected users received a bounce notification with the error "The email account that you tried to reach does not exist" after sending an email to addresses ending in @gmail.com. |
|
|
Dec 15, 2020
|
11:09 PM UTC | We expect to resolve the problem affecting a significant subset of users of Gmail at Dec 16, 2020, 12:00 AM UTC . Please note that this time frame is an estimate and may change. The affected users are able to access Gmail, but are seeing error messages, high latency, and/or other unexpected behavior. | |
|
Dec 15, 2020
|
10:44 PM UTC | Gmail service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change. The affected users are able to access Gmail, but are seeing error messages, high latency, and/or other unexpected behavior. | |
|
Dec 15, 2020
|
10:18 PM UTC | Our team is continuing to investigate this issue. We will provide an update by Dec 15, 2020, 11:00 PM UTC with more information about this problem. Thank you for your patience. The affected users are able to access Gmail, but are seeing error messages, high latency, and/or other unexpected behavior. | |
|
Dec 15, 2020
|
9:29 PM UTC | We're aware of a problem with Gmail affecting a significant subset of users. We will provide an update by Dec 15, 2020, 10:30 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. The affected users are able to access Gmail, but are seeing error messages, high latency, and/or other unexpected behavior. |
- Times are listed in Coordinated Universal Time (UTC)
