Purchased Feb 2022. Was delivered missing part of ice maker from the factory. Called GE after water poured out all over freezer & floor on day 2. Tech available 10 days later to research ussue & discovered the missing part. Ordered then rescheduled install 2 weeks later. 45 days later woke to refrigerator temperature at 58 & freezer at 60. Threw away $300 worth of food. Scheduled GE tech for repair, 10 days out, came a n d said Compressor needed replaced. Would order new one. I'm now with out working refrigerator for over a month. New compressor installed & noticed loud gurgling & humming noise immediately. Tech said it will take time to adjust. So loud it can be heard in living room! Called GE 2 weeks later to have Tech come out & diagnose problem. Needed another new compressor ( replaced 2 already within 4 months) Told case manager I wanted new refrigerator or a full refund and was told they needed to try to repair first before that would even be considered. They sent me a check fir $150 & suggested buying a college dorm refrigerator to temporarily use until a new compressor can be installed. This was absurd! Spoke with several GE customer service people & a new compressor was rushed & installed 5 days later!. Temperature fluctuate between 33-39 still and we have gotten use to the gurgling and other houses heard when running 75% of the time. I took a video and submitted a year later and was told this is a cosmetic issue not covered by my extended warranty I pay for. After paying $3000 for this refrigerator I will never buy another GE product again & will post on every forum regarding the poor quality & service I received. I believe GE is aware of these issues with this higher end model but continue to sell them with no accord. Thus refrigerator has honestly caused me PTSD.

We've had the refrigerator for about a month and overall we're pleased with it. It's attractive and offers a lot of interior space. However, the quality of the refrigerator appears to be much lower than that of the similar 16-year-old GE Profile refrigerator it replaces (not nearly as "solid", more plastic, etc.) The GE Profile "twin" of this refrigerator, which we also looked at, is nearly identical except for some cosmetic differences and a few more convenience features. It's worth noting that the warranty for this refrigerator only covers the sealed refrigeration system for 1 year, whereas the Profile version covers the sealed refrigeration system for 5 years. Our major disappointment with this refrigerator is that it doesn't display the ACTUAL temperature of the fresh food and freezer compartments -- even though the online product description and downloadable Quick Specs continue (as of this writing) to claim that they do. That is an important feature for us and contributed to our decision to purchase this refrigerator. It's concerning that that feature continues to be advertised in product literature, and in conversations with multiple GE employees, most could not tell me whether or not the refrigerator really has the feature. (There's now an answer to a customer question posted here that states the refrigerator does NOT support that feature -- product literature not withstanding.) It's obviously too early to tell how reliable the refrigerator will be, but I'm somewhat concerned given my experience with GE so far on this purchase. Finally, the pinkish plastic wrap covering the doors during shipment is a real pain to remove since the wrap extends UNDER the door hinges.

This fridge is much smaller than I thought it would be. I was told I would have running cold filtered water, which is available in the larger, model. I didn't find out until delivery that my model, the counter depth, doesn't have that luxury. All the shelves and bins are much smaller than my last fridge which was also a counter depth model. I don't know why this one is so small inside. I do like the large gallon size storage in the doors and the layout of the freezer. I also appreciate the fact that the ice maker keeps the ice coming constantly. I hate the tons of plastic that needs to be pulled out of every inch of metal lining this fridge. Take it off before delivery.