I have been wanting to try a smart lock for awhile now as this seems to be a great option for guests, or if we forget our keys,or for so many other instances. We decided to try this on our back door as the front door has an oval lock and also we are still a bit nervous about how secure these locks actually are. Everything came beautifully packaged in the box and the instructions seemed pretty basic and straightforward. I want to explain all the difficulties we encountered during the installation but to be clear these had nothing to do with the actual lock, just our specific door but hopefully our problems will help you avoid the same issues. I took off our old lock fairly easily and quickly but when I tried to put the bolt in my problems began. The bolt was larger than the hole in our door. Clearly, I should have looked up all specs and measured everything ahead of time. Well, I proceeded to use a circular wood drill bit and made the hole larger. The bolt then fit perfectly and I was able to easily install the motor and the housings. However, I then realized the lock housing was not flush with the door because our back door is apparently thinner than an average one. Luckily, Level has spacers to fill the difference so I went ahead and ordered a pair. So now I went ahead and attached the strike plate, excited to finally test the lock. However, when I tried locking it, the door had to be pushed in order to allow the bolt to lock. This wouldn’t be a big issue except the automatic lock couldn’t be locked without assistance. I did check my old deadbolt before installing and had no issues but now I took a closer look at my old strike plate and realized the side had been filed to allow our old bolt to slide through. So I had to file the new strike plate on one side to allow the new bolt to move smoothly. This took a lot more work than excepted but I am still giving the lock 5 stars because all of our issues had to do with our door and the previous poor deadbolt installation. Now the lock is working perfectly and is very simple to use and I love just checking my phone to see if the door is locked. We also got the level connect which I feel is a must have addition as this is what allows it to connect to wifi instead of just Bluetooth. The lock also comes with two spare keys and two cards that you can give for temporary access. Overall, this seems very well made and once installed easy to use. I will be calling a locksmith to rekey it but other than that we are good to go and I definitely recommend it. Just make sure you measure and double check everything before you start.

I have been wanting to try a smart lock for awhile now as this seems to be a great option for guests, or if we forget our keys,or for so many other instances. We decided to try this on our back door as the front door has an oval lock and also we are still a bit nervous about how secure these locks actually are. Everything came beautifully packaged in the box and the instructions seemed pretty basic and straightforward. I want to explain all the difficulties we encountered during the installation but to be clear these had nothing to do with the actual lock, just our specific door but hopefully our problems will help you avoid the same issues. I took off our old lock fairly easily and quickly but when I tried to put the bolt in my problems began. The bolt was larger than the hole in our door. Clearly, I should have looked up all specs and measured everything ahead of time. Well, I proceeded to use a circular wood drill bit and made the hole larger. The bolt then fit perfectly and I was able to easily install the motor and the housings. However, I then realized the lock housing was not flush with the door because our back door is apparently thinner than an average one. Luckily, Level has spacers to fill the difference so I went ahead and ordered a pair. So now I went ahead and attached the strike plate, excited to finally test the lock. However, when I tried locking it, the door had to be pushed in order to allow the bolt to lock. This wouldn’t be a big issue except the automatic lock couldn’t be locked without assistance. I did check my old deadbolt before installing and had no issues but now I took a closer look at my old strike plate and realized the side had been filed to allow our old bolt to slide through. So I had to file the new strike plate on one side to allow the new bolt to move smoothly. This took a lot more work than excepted but I am still giving the lock 5 stars because all of our issues had to do with our door and the previous poor deadbolt installation. Now the lock is working perfectly and is very simple to use and I love just checking my phone to see if the door is locked. We also got the level connect which I feel is a must have addition as this is what allows it to connect to wifi instead of just Bluetooth. The lock also comes with two spare keys and two cards that you can give for temporary access. Overall, this seems very well made and once installed easy to use. I will be calling a locksmith to rekey it but other than that we are good to go and I definitely recommend it. Just make sure you measure and double check everything before you start.