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1.27 mi | ASHBURN 20147
Returnable | Yes |
---|---|
Resolutions | Eligible for refund or replacement |
Return Window | 30 days from delivery |
Refund Timelines | Typically, an advance refund will be issued within 24 hours of a drop-off or pick-up. For returns that require physical verification, refund issuance may take up to 30 days after drop-off or pick up. Where an advance refund is issued, we will re-charge your payment method if we do not receive the correct item in original condition. See details here . |
Late fee | A late fee of 20% of the item price will apply if you complete the drop off or pick up after the ‘Return By Date’. |
Restocking fee | A restocking fee may apply if the item is not returned in original condition and original packaging, or is damaged or missing parts for reasons not due to Amazon or seller error. See details here . |
Return instructions
Returnable | Yes |
---|---|
Resolutions | Eligible for refund or replacement |
Return Window | 30 days from delivery |
Refund Timelines | Typically, an advance refund will be issued within 24 hours of a drop-off or pick-up. For returns that require physical verification, refund issuance may take up to 30 days after drop-off or pick up. Where an advance refund is issued, we will re-charge your payment method if we do not receive the correct item in original condition. See details here . |
Late fee | A late fee of 20% of the item price will apply if you complete the drop off or pick up after the ‘Return By Date’. |
Restocking fee | A restocking fee may apply if the item is not returned in original condition and original packaging, or is damaged or missing parts for reasons not due to Amazon or seller error. See details here . |
Return instructions
Wemo Smart Plug with Thread - Smart Outlet for Apple HomeKit - Smart Home Products, Smart Home Lighting, Smart Home Gadgets - Homekit Smart Plug - Works W/ Apple iPhone, Easy NFC Set Up, White
Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Purchase options and add-ons
Brand | Belkin |
---|---|
Color | White |
Plug Format | Type B |
UPC | 745883827183 |
Manufacturer | WeMo |
About this item
- CONTROL YOUR DEVICES FROM ANYWHERE: With the Wemo Smart Plug with Thread you can control your devices from anywhere using Apple HomeKit, the Apple Home App on iPhone & iPad, or by using Siri.
- SIMPLE SETUP: with Apple HomeKit and NFC setting up the smart outlet is easy. Just tap your unlocked iPhone on the smart plug, and follow the prompts to start controlling your smart home devices in seconds
- BUILT WITH THREAD: Thread technology allows smart home products to connect faster and more reliably than ever. The Wemo Smart Plug with Thread also supports Bluetooth if your device doesn’t support Thread.
- SPACE SAVING DESIGN: Wemo Smart Plug with Thread fits in with your existing smart home with it’s sleek, compact form, designed not to obstruct other wall sockets
- APPLE HOMEKIT ENABLED: Designed to work with all HomeKit-enabled devices. Build powerful automations and integrate with Homekit scenes for ultimate smart home customization.
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Product details
- Product Dimensions : 4.17 x 2.52 x 3.11 inches; 3.53 ounces
- Item model number : WSP100
- Date First Available : February 24, 2022
- Manufacturer : WeMo
- ASIN : B09T4S3QKC
- Best Sellers Rank:
#41,898 in Tools & Home Improvement ( See Top 100 in Tools & Home Improvement
)
- #146 in Electrical Outlet Switches
- Customer Reviews:
Product Description
This smart outlet connects using Thread, WiFi, or Bluetooth and lets you turn devices on or off using the Home App on iPhone & iPad, or by using your voice with Siri.
Using Apple HomeKit, you can also set schedules and timers, create rules, and control your plug with the Home App and Siri. The Wemo Smart Plug is even compatible with Apple HomeKit, making it easy to automate your home's electronics. When paired with our smart outlet, you will have total control over the lights, fans and other appliances in your smart home.
The Wemo Smart Plug with Thread is designed to make setup a breese. Simply bring your unlocked iPhone near the smart outlet, and just tap the smart plug to initiate pairing. Follow the prompts to complete setup and start controlling your smart home products in seconds. Automatic pairing using Near Field Communication technology makes setup faster and easier than ever before.
Thread technology takes smart home networking to the next level, bringing advanced connections and stability to your connected devices. It allows for a faster, more reliable connection for all your accessories. The Smart Plug also connects using Bluetooth as well if your device doesn't support Thread.
From the manufacturer
Product guides and documents
Videos
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Videos for this product
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Wemo SmartPlug (WiFi) vs. Wemo SmartPlug (Thread)
ModernDayTech
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This works great and works with Apple
Gregg and Marisa
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Honest Review Of Wemo Mini Smart Plug
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Light right where I want it wemo light magic
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WFH Hack #1 - Cold Feet Conundrum (and Solution!)
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers have mixed opinions about the electrical plug. Some praises its connectivity and compatibility with Alexa, Google, and HomeKit. They say it's highly unreliable and doesn't work with other smart devices. Some customers are disappointed with quality and responsiveness. Opinions are mixed on stability and ease of use.
AI-generated from the text of customer reviews
Customers are mixed about the ease of use of the electrical plug. Some mention it's super easy to setup and works fine with the home app on their iphone, while others say it'll frustrate you to set up. The instructions are not accurate and it'd take a lot of time to troubleshoot.
"...or the app itself, I cannot say, but the end result was a frustrating user experience ...." Read more
"...Its advantages are quick and easy connections , the ability of the devices to build their own mesh network not dependent on wi-fi, the network is self..." Read more
"...it wasn't until I attempted to set it up I found that it could NOT be set up for use in the Wemo app- it's made to be used with iPhones only...." Read more
" Installed very quickly out of the box with HomeKit app...." Read more
Customers are mixed about the stability of the electrical plug. Some mention it's easy to set up and reasonably reliable, while others say it'd be better to look for another product.
"Works great with Apple Homekit integration, so far very stable and responsive using with Siri and home automation...." Read more
"Put your money elsewhere… these are flaky and once they are disconnected are very hard to reconnect...." Read more
"... Rock solid in the 60 days I've had them. I have two Apple TV 4K boxes in the house acting as a border router...." Read more
"...They’re pretty reliable , but once over the last 8 months I did have to factory reset it...." Read more
Customers are dissatisfied with the compatibility of the electrical plug. They mention that it does not work with Android, Google Home, or the original WeMo app. It only works with iOS devices and needs an iPhone. Some customers also report issues with the latest models functioning properly with HomeKit.
"...was supposed to provide a reliable and efficient network, did not deliver as advertised ...." Read more
"...I have no idea why these were returned. They do only work with apple devices so that could be the reason but still they are clearly branded as Apple..." Read more
"...will frequently disconnect from my network, rendering it useless for extended periods - until either power cycled or reset...." Read more
" Works great with Apple Homekit integration , so far very stable and responsive using with Siri and home automation...." Read more
Customers have negative opinions about the connectivity of the electrical plug. They say that it disconnects from their HomeKit network all the time and must be manually reset. Some customers also mention that the thread connection seems to constantly drop and the device needs to be rebooted.
"...integrating into my existing smart home ecosystem, the plug would suddenly lose connection , leaving me with no choice but to reset it multiple times...." Read more
"...I encounter constant connectivity issues. The plug will frequently disconnect from my network , rendering it useless for extended periods - until..." Read more
"...This Wemo is not designed to use wi-fi . Rather the properly connected hub is the key...." Read more
"...This would be great except that the plug disconnects from my HomeKit network once a month or so...." Read more
Customers are dissatisfied with the performance of the electrical plug. They mention that it is highly unreliable, and constantly has to be reset. They also say that the factory reset was never successful, and the plugs tend to have a short life.
"...Instead, I encountered the same connectivity issues and unreliability that plagued the plug's basic functionality...." Read more
"...First and foremost, the functionality of the Wemo smart plug is far from reliable . Despite claims of seamless integration with Apple HomeKit...." Read more
"...The first generation of plugs was highly unreliable and constantly had to be reset and reconnected - not worth it...." Read more
"...Well, these worked for a while but before long, they started letting me down . Regular restarts became a fact of life in order to keep them working...." Read more
Customers are dissatisfied with the responsiveness of the electrical plug. They say it's totally non-responsive, it will not enter pairing mode, and it'll keep getting no response. Some customers also mention that the inconsistency in its performance is frustrating and the Thread capabilities are underwhelming. Overall, customers find the product to be unreliable and slow.
"...frequent disconnections from HomeKit, and the underwhelming performance of Thread capabilities make it an unreliable choice for anyone seeking to..." Read more
"...The inconsistency in its performance is frustrating , to say the least. And WHY not make it compatible with Alexa?..." Read more
"...Then on attached to a lamp quit working, Keep getting No response . Reset it to factory setting and tired again...." Read more
"...great with Apple Homekit integration, so far very stable and responsive using with Siri and home automation...." Read more
Customers are dissatisfied with the quality of the electrical plug. They say that it frequently shows as unavailable in the Apple app, is unresponsive, and bricked. Some customers also mention that the plug does not show up after installation and that it only works with HomeKit. Some say that the product is disconnected and needs to be setup all over again.
"...This not only disrupted the automation and control I expected but also defeated the purpose of having a smart plug altogether...." Read more
"... One plug failed after a year , and one (more recently purchased) still functions...." Read more
"...already connected through the Homekit integration and would not discover or show the plug in the menu...." Read more
"...No drop outs, no unresponsive accessories . The only issue is if we lose power...." Read more
Customers are dissatisfied with the electrical plug's compatibility with Alexa. They mention that it does not work with Alexia, Google, or its very own Wemo, and that neither of their smart controllers were compatible with the new plugs.
"...To my shock, neither of my smart controllers were compatible with the new Plugs...." Read more
"...WARNINGThis product is WSP100 which does not work with Alexa or Google Home ...." Read more
"...This model also does not work with Alexa and is not available in the Wemo app. If you are looking for that integration, try another model instead...." Read more
"I didn't realize before purchasing this that it does not work with Alexa ! This specific plug only works with Apple HomeKit...." Read more
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First and foremost, the most basic requirement of a smart plug is to seamlessly connect and integrate with its designated app. Shockingly, the Wemo smart plug consistently fails to establish a stable connection with the Wemo app. Despite following the setup instructions meticulously, I found myself repeatedly facing connectivity issues. Whether it was a problem with the plug's firmware or the app itself, I cannot say, but the end result was a frustrating user experience.
As if the app connectivity issues weren't bad enough, the Wemo smart plug also suffered from frequent disconnections from HomeKit. Instead of effortlessly integrating into my existing smart home ecosystem, the plug would suddenly lose connection, leaving me with no choice but to reset it multiple times. This not only disrupted the automation and control I expected but also defeated the purpose of having a smart plug altogether.
Moreover, the main reason I opted for the Wemo smart plug with Thread capabilities was the promise of improved connectivity and range. Regrettably, the reality fell far short of expectations. The Thread feature, which was supposed to provide a reliable and efficient network, did not deliver as advertised. Instead, I encountered the same connectivity issues and unreliability that plagued the plug's basic functionality.
Overall, my experience with the Wemo smart plug with Thread has been nothing but disappointing. Its inability to connect to the Wemo app, frequent disconnections from HomeKit, and the underwhelming performance of Thread capabilities make it an unreliable choice for anyone seeking to enhance their smart home. I urge potential buyers to explore alternative options from more reputable brands, as the Wemo smart plug with Thread has proven to be an investment not worth making.
From the product itself to the customer service, I find myself thoroughly disappointed.
First and foremost, the functionality of the Wemo smart plug is far from reliable. Despite claims of seamless integration with Apple HomeKit. I encounter constant connectivity issues. The plug will frequently disconnect from my network, rendering it useless for extended periods - until either power cycled or reset. The inconsistency in its performance is frustrating, to say the least. And WHY not make it compatible with Alexa?
The run around from Tech Support is mind boggling - suggesting we need a different Apple HomePod to solve for bugs with the firmware. I am far from technology illiterate - yet customer service treated me like a kindergartner. It’s your product - not me - I wish I read other reviews prior to purchasing.
The mobile app, which worked with prior Wemo versions- is not longer compatible. The whole purpose of a smart plug is to make life easier, but in this case, Belkins decision to limit compatibility to HomeKit only added unnecessary complexity. Who in Senior Leadership at Belkin ever signed off in this idea?
Perhaps the most disappointing aspect of my experience is the customer service provided by Belkin. This is also a leadership and Governance issue within the company.
When I reached out for assistance with the connectivity issues and app glitches, the responses were inadequate and not technically sound. It felt like they were more interested in brushing off my concerns rather than providing genuine support. It's disheartening when a company fails to stand behind its products and offer satisfactory solutions. They will not, 100% NOT stand behind their 2 year warranty. Anyone interested in a Class Action Lawsuit?
In summary, my experience with the Belkin Wemo smart plug and their customer service was far from satisfactory. The unreliable performance, coupled with a now non-existent mobile app, makes the product frustrating to use. Additionally, the lackluster customer service added insult to injury. I would not recommend the Belkin Wemo smart plug based on my disappointing encounter.
STAY AWAY... save your money and time, there are plenty of other products on the market and companies much smaller that will stand behind their products.