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    Bring your best ideas to life with Google Workspace with Gemini. Get tips & real-life use cases for using gen AI at work .

    Get started with Gmail for Google Workspace

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    Create and send email

    1. On your computer, go to Gmail .
    2. At the top left, click Compose.
    3. In the "To" field, add recipients. You can also add recipients in the "Cc" and "Bcc" fields.
      • To hide a suggested recipient, right-click their profile photo, and click Hide suggestion.
      • To find a hidden suggested recipient, enter their name, and click Show hidden suggestions.
    4. Add a subject.
    5. Write your message.
      • When you compose a message, you can also add recipients if you enter a "+" sign and "@" mention and the contact's name in the text field.
    6. At the bottom of the message, click Send.

    Tip:To add individual recipients and groups of contacts you created with labels, click To:.

     Draft email with Gemini

    You can use this feature only if your organization supports it. For help, contact your administrator . Google Workspace with Gemini is available when your Google account language is set to an English dialect. Additionally, some features are available in Spanish and Portuguese. Learn more about  language availability .

    Draft an email with “Help me write”

    Step 1: Open an email

    1. On your computer, open Gmail .
    2. At the top left, click Compose.
      • Or, you can reply to an email or open a draft.
    3. In the compose window, enter your message or leave the field blank.
    4. At the bottom, select Help me write.

    Step 2: Write or refine your draft

    • To generate a new draft:
      1. In the “Help me write” field, enter a prompt that describes the draft you need.
      2. Click Create.

    An animation showing how to use AI in Gmail to write a cover letter for a job in marketing

    • To refine an existing draft:
      1. At the bottom of the compose window, click Refine.
      2. Choose an option from the menu:
        • Formalize
        • Elaborate
        • Shorten
        • Polish

    Step 3: Review & insert a draft

    After you generate a draft, you can:

    • Generate a new draft:
      1. Click Recreate.
      2. If your draft looks good, click Insert.
    • Refine the draft:
      1. Click Refine.
      2. Select an option from the menu.
      3. If your draft looks good, click Insert.

    Learn how to improve your drafts

    To get the most relevant, personalized, and helpful drafts from Gemini, make your prompt as specific and detailed as you can.

    What to include in your prompt

    Example

    Mention the person or group you are writing to.

    “Write an apology to my child's teacherfor their absence.”

    Clarify the subject and required action.

    “ Decline the meetingon Thursday.”

    Use words like “formal,” “casual,” or other adjectives so that the draft matches your intent and tone.

    “Write a formalinvitation to a business partner.”

    To ensure factual accuracy, mention a specific email or file.

    “Write a summary of the Q4 earnings emailI received last week.”

    Give feedback about a draft

    Google Workspace with Gemini is constantly learning and may not be able to support your request.

    If the generated draft is inaccurate or looks unsafe, you can let us know by submitting feedback. Your feedback can help improve AI-assisted Workspace features and broader Google efforts in AI.

    1. Below the generated text, click Good suggestionor Bad suggestion.
    2. Enter your feedback.
    3. Click Submit.

    Important:

    Learn more at the Gmail Help Center

    Compose in a new window and resize

     Tip:To open the Compose window with a keyboard shortcut, just type c.

    1. On your computer, go to  Gmail .
    2. At the top left, click Compose.
    3. (Optional) Choose a window size with the buttons in the top right:
      • Full screen
      • Exit full screen
      • Open in a new window Shift+ 
    4. Add a subject and recipients (To, Cc, or Bcc).

    Turn off conversation view

    When people reply to an email, Gmail groups responses together in conversations with the newest email on the bottom. However, if you prefer to list messages separately, you can turn Conversation view off. You can switch back at any time.

    1. On your computer, open Gmail .
    2. At the top right, click Settingsand then See all settings.
    3. Scroll to the "Conversation View" section.
    4. Select Conversation view on or Conversation view off .
    5. At the bottom, click Save Changes.

    Learn more at the Gmail Help Center

    Reply and forward

    1. To reply to a single email or the last email in a thread, click Reply .
    2. To reply to an email within a thread, click Reply all.
    3. To forward a single email or the last email in a thread, click Forward .
    4. To forward an email within a thread, click More Forward.
    5. To see previous email in a thread, click Show trimmed content.
    6. To forward an entire conversation, at the top, click More Forward all.
    7. To use a Smart Reply, at the bottom of the email, click a suggested reply. You can then edit the email before sending it.

    Change recipients or subjects

    Add and remove recipients

    When composing your reply:

    • Add recipients—Click the Tofield and enter the recipient's email address.
    • Remove recipients—Next to the person's email address, click Remove.

    Tip: You can also add a recipient in the body of an email, by typing + and the contact's name.

    Edit an email subject

    1. Next to Type of response, click the Down arrow Edit subject.
    2. Enter a new subject.

    Print an email

    If there are multiple emails within the same conversation, you can print just one of those emails.

    1. On your computer, go to Gmail .
    2. Open the email you want to print.
    3. At the top right of the email, click MoreMore.
    4. Click Print.

    Learn more at the Gmail Help Center

    Print and save attachments

    When you get an email with attachments...

    See a full-screen view and print

    Click the attachment to open a full-screen view. To print, click Print .

    Download an attachment to your computer

    1. On your computer, go to Gmail .
    2. Open a message.
    3. At the bottom of the message, hover over the attachment.
    4. Click DownloadA download icon you can use to download attachments..

    Tips:

    • If you use Google Chrome, learn how to download a file on Chrome .
    • Your browser saves attachments to a download folder. Check your browser’s settings to find your downloads.
    • If your computer supports it, you can also drag photos and attachments to your desktop.

    Learn more at the Gmail Help Center

    Send bulk email for your business

    If you are a Workspace Individual subscriber, you can create a branded email and send it to many recipients at once.

    Learn more

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    Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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