Sign in to your Google account for faster, more accurate help. We can confirm it's you and prefill few details to save you time. Contact Authorized Buyers support * Required field I'd like help with * Select one Account access API quota Creatives Deals Filtering assist Inventory matches QPS & peering Reporting RTB callouts My issue is not listed Specifically * Select one Google Cloud Storage Account login REST API Snippet status report Reporting in the UI Billing information My issue is not listed Specifically * Select one Editing pretargeting setup Targeted vs. actual inventory discrepancy Managing user lists My issue is not listed Specifically * Select one Uploading creatives Creative status Filtered creatives reasons False disapprovals Click-through functionality Understanding disapproval reasons Creative quota limit reached Creatives not delivering My issue is not listed Specifically * Select one Drop in callout volumes Throttled callouts Filtered callouts Increasing callout volume My issue is not listed Specifically * Select one Reporting discrepancy Query Tool RTB reporting My issue is not listed Specifically * Select one Editing QPS volume Checking QPS health QPS adjustments Setting up peering Peering and latencies My issue is not listed Specifically * Select one Deals not transacting/delivering Setting up deals Where to look for deals Troubleshooting deals My issue is not listed Specifically * Select one API quota adjustments Understanding API quota notifications My issue is not listed Buyer creative IDs Is this creative for Russia or China? * Select one Yes, Russia Yes, China No Buyer creative IDs * Pretargeting configuration IDs Server endpoints Server URL & Maximum QPS volume * Add additional field Server URL & Adjustment requested * Add additional field For a large number of adjustments, please download and fill in this spreadsheet (.xlsx) and attach the file at the end of this form. Callouts reports or graphs Trading location U.S. East U.S. West Europe Asia Report name Dimensions Metrics Report type Select one Performance Report Snippet Status Report (SSR) Deal ID * Deal ID Deal name Specify your issue * Select one Lost access to account Want to add a new user Email address of the user who lost access * Email address of the new user * Subject * Full description * Please enter a full description of the problem. Account ID * ? Find your account ID Name * To avoid delays, please use a customer ID that's linked to your account Additional email addresses to be copied on this inquiry Add additional field Please enter a valid email address. Submit an attachment For security reasons, our Support Team cannot disclose any information regarding an account to non-account users. Requests from non-account users may require additional verification, and subsequently a delay in processing. Submit Submitted Edit request Download submission https://myaccount.google.com/privacypolicy?hl=$0 Some account and system information will be sent to Google, and support calls and chats may be recorded. We will use this information to improve support quality and training, to help address technical issues, and to improve our products and services, subject to our Privacy Policy and Terms of Service . Translation services may be used in chats and email. Additional info OK Your email has been sent Thanks for reaching out to the Exchange Platform Support Team. An email has been sent to our team with the ticket ID: $CASE_ID. We will respond to your issue soon. Edit request Download submission Verify your email now: Click the link in the confirmation email to avoid delays. Review recommended channel Email Chat Recommended Continue with email Switch to chat