31 support issues
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Boris Küppersbusch
Oct 12, 2025
Zugang zum Webscraping
Hallo, trotz vielfachem Testens ist es mir absolut unklar, wie ich den WebScraper auf meinem Laptop nutzen kann. Ich bin mit diesem "Browser" System nicht wirklich vertraut.
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曾海哥哥
Sep 28, 2025
我不太明白怎么使用
能详细教我吗
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Laura Clacey | SXOLLIE Cider
Sep 19, 2025
I need to cancel my free trial this is not what I was looking for.
Please asssit.
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花城昂臣
Sep 10, 2025
Issues regarding payment
I'm trying to find a way to end the trial, but I can't locate the page.
While searching, I accidentally clicked the upgrade purchase button.
Fortunately, it was a card I don't use, so the payment failed.
After that, I pressed the subscription cancel button in the settings screen.
If I make the card usable now, the payment will go through immediately.
Please stop the subscription billing.
I need an urgent reply.
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Dean Bianchi
Sep 9, 2025
Password Reset
Have been trying multiple times to get back into Thunderbit but the password reset function in the plug-in doesn't seem to work. An email with instructions on resetting the password never comes.
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林慧碧
Sep 8, 2025
無法在蘋果下載
無法下載
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Bethany Griffith
Sep 3, 2025
Cancel Free Trial...THERE IS NOWHERE TO CANCEL
I signed up for a free trial today, it immediately told me my trial has ended so I was not able to even test the pro features. I now have ZERO WAY OF CANCELLING this membership! I have googled and researched for 30 mins and NOTHING. I am NOT PAYING FOR THIS. Please advise EXACTLY HOW TO CANCEL.
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Koray Özer
Aug 21, 2025
Scammers
Don't enter your credit card information. There is no cancellation option. There is a high probability that they are scammers.
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Shane Lee
Jul 29, 2025
Data scape is failing due to "Too man redirects" error
I have been trying to use this extension for days now and my data scrape is failing because there's a redirect error. I would just skip this record. However, I am now at a complete stand still because I can't delete it, or skip it. What do I do in this situation. I have yet in all the credit I have used been able to get a complete scrape. How do I remove individual records to that the scrape will continue?
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JODIE BLACKSHAW
Jul 15, 2025
Cannot find cancellation
I need to cancel my subscription inside the 7 days. Where do I find this please?
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