22 support issues
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甲楽城一夫
Oct 13, 2025
Pro版の支払い履歴、領収書の確認方法
Pro版にアップグレードした際の支払い履歴、領収書を入手したいので、方法を教えてください。
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Phillip “Molly” Malone
Sep 29, 2025
Love Podcast feature
Love the podcast feature. I am somewhat new so could be missing something but it would be great to have an easy way to add the Audio to the feed from the Notebook studio section.
Just a thought, especially with the rise of multiple audio files per notebook which might not of been available when the feature was first created.
Just a thought.
Love what I have used so far! Keep up the amazing work!
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Romaric Bernard
Sep 3, 2025
Bug with YouTube bulk importation
HelloI made 28 importations through YouTube URL link video and all summary are wrong and I have no YT logo for importation and no preview. All import have "- YouTube" as a title which is not accurate. I didn't found solution about this problem. Could you help me please ?
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Quresh Zakavi
Aug 29, 2025
learning
what is the appropriate use of this AI extention
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Connor Moseley
Aug 22, 2025
RSS feeds: No option to configure import frequency
I seem to have no way to set up repeated RSS updates and frequency. Only bulk import once. This was actually the main reason I just gave you thirty bucks and honestly it seemed worth it to save me the 30 minutes it would take for me to automate this myself with a google doc but now it has cost me the same amount of time and effort trying to find this entry. Any advice where to look or timeline for an update? Could this be limited to other browser extensions for some reason and I can't see it on Chrome?
Per the documentation: "Add RSS feed URLs in the extension settings; Configure import frequency (daily, weekly, etc.); Select target notebooks for each feed; New content is automatically imported"
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Michael Mosley
Aug 22, 2025
Daily Limit
Nowhere in the Chrome Web Store, nor on your website, nor through AI search, can I find what the daily limit is for free users of this extension.
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Jon Russo
Aug 4, 2025
Billing
Sent you an email and never got a response. I've got two email accounts that I paid for, can you refund me the one I'm not using?
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Craig O
Jul 26, 2025
Doesn't show any notebooks available (maybe because of two google profiles?)
It was showing for 1 day. Now it doesn't show any. I use the same chrome profile for both my personal and work google accounts. And the work account has NotebookLM pro (on g suite).Logging out of my work account in NotebookLM Web Importer and logging back in doesn't help. Still doesn't show any notebooks :( Makes it pretty useless unfortunately..
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山本由結
Jul 19, 2025
proプランで支払いをしたのに機能を使えない
proプランで支払いをしたのに機能を使えないです…
トライアルを活用しようと思い、クレジットカード情報を入力しましたが、こちらも機能しませんでした。。
恐れ入りますが、対応をお願いできますでしょうか。
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Mauricio GR
Jul 6, 2025
play list doesn't work
https://youtube.com/playlist?list=PLUTymrDa-Z1fjDPeOcHgtbXjTZeADtkgR&si=nkzlTWhOT4C4Cm4u
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