21 support issues
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What What
Jan 6, 2026
how to create AI flashcards?
When clicking on extension at top toolbar, the only button i see is "Take Notes to Notion".How do i "Generate AI Flashcards"?
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An Hsu
Nov 26, 2025
Support for other education platforms?
What are the chances of support for other sites like Schoolism or Coloso?
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Anonymous
Nov 23, 2025
"www.notion.so refused to connect"
Hi DimaVideo links can be added to the Snipo page on Notion automatically, but while taking notes next to the video, the extension said "www.notion.so refused to connect"
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An Hsu
Nov 16, 2025
"www.notion.so refused to connect"
Tried using it today on Youtube as usual but in the side panel, notion doesn't load; it's just grey and says "www.notion.so refused to connect"
I've tried restarting the browser, logging out and into notion and snipo accounts, using it in incognito has the same result, restarting the computer and I've checked "my connections" in notion settings and Snipo still has access to Youtube
I can't find the problem from my end
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Sergio Masa Avís
Nov 8, 2025
Connection error with Notion
I have subscribed to Snipio's premium plan, but I cannot connect to my Notion account. The process keeps looping, requesting permissions to connect Notion to Snipio, and even when I click “Next”, it keeps taking me back to the same page.
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Innocent
Jun 19, 2025
hello
l love that
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Eva
Jan 22, 2025
Snipo not working
I have the Annual sub and usually use it on YouTube (I am runnig Windows 11) I went to use it on SkillShare I could sign in but the extension is not working the side panel opens and just spins. I am taking a class and this is kind of annoying. I only tried for the first time today and its not working. I disabled my VPN and everything, even updated using Developer Mode even a reboot still nothing. Please help?
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Jeff Kiefer
Jan 3, 2025
No Snipro take notes button showing on Youtube and controls in Notion go missing
Hello,Awesome tool, love it. However, I have issues with it always working. For example, right now on Microsoft Edge Beta (Version 127.0.2651.74), when I got to video on Youtube there is no snipro take notes button to launch the plugin and I don't see an easy path to get it launched with the helper icon on the dropdown menu from toolbar of Edge. I uninstalled and reinstalled the extension but that did not fix anything. Secondly, when I use Arc, eventually the notion page in the browser, the controls listed on the upper right hand side, for example, take screen shot disappear and the short cut for those actions stop functioning. Sometimes a refresh of the page works, but more often than note, it doesn't.
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Rick Mister B
Dec 21, 2024
YouTube not working for Live videos?
Hi Dima,
I totally love your Snipo tool! It saves so much time creating my own little library of favourite yt videos, totally awesome!
It seems that YT has changed their url structure for some (live) videos and I am unable to send the video to Notion with Snipo.
old working url format:
www.youtube.com/watch?v=XXXXXXXXX
new non-working format:
www.youtube.com/live/XXXXXXXX
Your help is appreciated!!
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sagar sojitra
Apr 27, 2024
how to pay by google pay for upgradation of snipo slash card limit ?
how to pay by google pay for upgradation of snipo slash card limit ?
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