9 support issues
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Rob King
Jul 15, 2025
"Unable to load conversation" error
I am using the "Chat GPT Folders" extension and when I try to load a chat from a folder, I get the error: "Unable to load conversation" and I am not able to access any of the information in that chat/thread.
This is only happening to my chats that are using this extension (the other ones load properly). Do you have any solutions for this?
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Driss Boumlik
May 26, 2025
How can we contribute
Now the folders are added to the top of the current prompt page, and not the left sidebar
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Jon Thornham
Mar 29, 2025
Inconsistent Beahviour
Hey, I love this app. I'm a developer myself so I understand bug. Recently, I am unable to add chats to folders or remove chats from folders. What's strange is this only happens on certain chats not all of them. Why I cannot pinpoint.
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A Chrome Web Store user
Mar 10, 2025
Folders vanished
folder are no longer their, the extension is live and on, close GPT restarted same issue, folder no longer their, i notice that you have an updated version, is this automatic or do i have to reload, please let me know, i would not want to lose all the conversations that i have stored.
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A Chrome Web Store user
Mar 10, 2025
Folders vanished
Just noticed that folder are no longer their, gob smacked, what has happened
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Casey Bennett
Feb 4, 2025
No "Add to Folder"
I've created folders, went to chat and there is no "add to folder" button or option. This is with existing chats and new chats after extension is installed.
Really wanted to love this super simple extension. All I need is a folder structure without the extra junk!
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James Hardee
Jan 22, 2025
Downloaded and installed extension doesn't work with ChatGPT.com
I tried to update the extension as suggested in the notes, but it's not clear how to do that.
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Franky Lau
Oct 2, 2024
Syncing
Hi, I have arranged all the chats into different folders. How do I sync this onto another desktop device and can I also sync to my phones, Android and Apple? Thanks
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Garegin Baghdyan
Aug 14, 2024
Add to folder button disappears
If the session has an attached file, the button for adding to the folder does not appear on the top of window, it appears in the file attachment small box.
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