11 support issues
- All
- Questions
- Suggestions
- Problems
Robert Wunsch
Sep 24, 2025
Scraper Stoppped Working On A Site
I went to use scraper on The New Yorker Crossword site the other day and it said No Puzzles Found. This site has been working since I started using Scraper. Can you look into this when you get time? Thank you, Bob W
- Report illegal content
- Copy link
Robert Wunsch
Aug 2, 2025
New York Post Scraper Stopped Working
Hey Jeff, Love your extention and use it all the time. As of August 1st 2025, the scraper stopped working on the New York Post daily crossword page. It has worked for many months. Any idea what went wrong? All it says is scraper error. And can anything be done on your end? Thanks, Bob W
- Report illegal content
- Copy link
Kevin Sullivan
Feb 12, 2024
Can't find auto-downloaded .puz files
Awesome program!
I just found the option to automatically dowload a lone puzzle. It looks like it's working but I can't find the download.
- Report illegal content
- Copy link
Mike Novak
Jan 17, 2023
orion browser
Hi, thanks for creating the scraper. It's truly great! I just switched from Chrome to Orion browser (based on Chrome) and the scraper gets stuck on "loading." I tried turning off the tracking blockers and all that, but no dice.
I can go back to Chrome to grab my puzzles, but I thought I'd let you know. Thanks again!
--Mike
- Report illegal content
- Copy link
Derek Benedict
Jan 11, 2023
Scraper available for older versions of Firefox and Opera?
Hi Jeff,
I'm an old retired guy whose PC is still running XP and those old compatible browsers. I read on Crossword Fiend that "Crossword Scraper" is available to download and install as an extension to browsers so that we can print copies of puzzles to take with us anywhere.
Is there a link to those extensions?
- Report illegal content
- Copy link
Dr. Robert Landman
Nov 7, 2022
win 10 pro
i can add the scraper but i cannot open the puzzle
- Report illegal content
- Copy link
Jeff Lin
Mar 22, 2022
Recent Scraping issues
Is the NYT making it so that it can't be scraped with this extension anymore? I got the error message a few times but was able to get it to work after restarting chrome until the puzzle loaded the previous splash page that didn't cause the error. Love your extension, hate the NYTXW app, crossing my finger that there's a workaround soon.
- Report illegal content
- Copy link
Joshua Bischof
Mar 2, 2022
NYT
Hi there. I got the error for yesterday's NYT puzzle, and I'm getting it again today (March 2). Any suggestions? Thanks for a great app!
- Report illegal content
- Copy link
Kevin Hartmann
Jan 31, 2022
Not working for NYT puzzle 01/27/2022
I'm getting an error when I try to scrape New York Times Puzzle Thursday, January 27, 2022. Can something be done?
- Report illegal content
- Copy link
Ralph Bunker
Sep 13, 2021
Convert NYT PDF to PUZ
Please tell me how I can convert the NYT PDF file to a PUZ file. Until recently there was a .puz link on the page.
Thanks,
--ralph
- Report illegal content
- Copy link

