17 support issues
For additional help, check out the developer's support site.
- All
- Questions
- Suggestions
- Problems
Lény LB
Oct 2, 2025
scrolling while watching
hi, nice tools! It would be great to be able to scroll while watching the video, because at the moment the highlighting always jumps back to the sentence currently being spoken, which forces you to pause and really slows down the experience. Congrats on the work
- Report illegal content
- Copy link
Barbaros Hayreddin Paşa İlkokulu
Sep 11, 2025
AI summary features
Your app is great, especially since it works with members-only/paid videos (some plugins weren't working).
I think it would be much more functional if you added a link to your app and something like an AI summary.
Greetings from Türkiye
- Report illegal content
- Copy link
Laszlo Gallo
Sep 4, 2025
the translation is not working.
Something went wrong processing the transcript
Our team’s already on it.
Please refresh the page and try again in a moment.
- Report illegal content
- Copy link
Ritik Raj
Sep 3, 2025
something wrong
Something went wrong processing the transcript
Something went wrong processing the transcript
Our team’s already on it.
Please refresh the page and try again in a moment.
If the issue persist please report it at
our support hub
- Report illegal content
- Copy link
Vivian Zhang
Aug 4, 2025
Something went wrong processing the transcript
Something went wrong processing the transcript
Our team’s already on it.
Please refresh the page and try again in a moment.
If the issue persist please report it at
our support hub.
- Report illegal content
- Copy link
Laura Griffin
Jul 9, 2025
some transcriptions have crazy spacing
hi! love the extension. i've noticed the past couple days that some transcripts are appearing with this weird spacing problem (it seems to be ones that are in ALL CAPS on youtube, i've seen examples on MSNBC and NBC News videos): P EO PL E MO VE D V OL UN TA RI LY , M OV ED O UT O F TH E W AY . H OW EV ER , T HA T HA S N OT CH AN GE D TH E S CA LE A ND I NT EN SI TY OF T HE R ES PO NS E TO T HE SE MO BI LI ZA TI ON S BY L OC AL A ND S TA TE LA W E NF OR CE ME NT , W HI CH I S ST IL L DE PL OY IN G M AS SI VE N UM BE RS O F OF FI CE RS
- Report illegal content
- Copy link
Aava Pokhrel
Jul 7, 2025
NO TRANSCRIPTION SINCE YESTERDAY
MY TRANSCRIPTION ISN'T WORKING SINCE YESTERDAY. PLEASE FIX THIS PROBLEM. ASAP.
- Report illegal content
- Copy link
Mike G
Jun 18, 2025
Feature Request
Hello,
I love this app! I've been testing different transcription apps and found this one amonf a few others that stand out. I like how the transcription is broken up into bite size chunks. Makes it easier to read and digest.
However, Can you add a feature to number each paragraph so I can easily reference a specific section for later. Sometimes, I have to read lengthy transcripts that are over two hours. This would make the whole thing a bit more practical than the time stamps.
Thanks
- Report illegal content
- Copy link
Alex Wang
Jun 4, 2025
translation into Chinese doesn't work
please fix it, thx.
- Report illegal content
- Copy link
Yihui Lu
May 20, 2025
Not working anymore
Hi, thanks for the amazing took. However, start from yesterday, it is not working anymore
- Report illegal content
- Copy link

