Overview
AI-powered writing assistant for Zendesk with advanced suggestions
A typical support team can spend up to 50% of their time typing. TypeGenie helps Zendesk teams respond faster and more consistently with a suite of AI tools built directly into the agent workflow: ➤TypeGenie Smart Sentence Suggestions AI-powered sentence suggestions as you type—context-aware and designed to keep replies on-brand. ➤MessageGenie Generate or continue a full customer-ready reply using ticket context and your instructions—insert directly into the Zendesk Composer. ➤ArticleGenie Find relevant Help Center articles and insert clean clickable links into replies in seconds. ➤TicketGenie Surface proven solutions from your historical resolved tickets to help agents resolve repeat issues quickly. ➤ToneGenie Get tone guidance and sentiment awareness to keep replies professional, clear, and empathetic. The World’s top support teams use TypeGenie to: ➤ Respond at record speed ➤ Reduce average handling time ➤ Keep every sentence on consistent brand tone START SAVING TIME, TODAY ! ➤ CLICK “ADD TO CHROME” ➤ Pick your subscription and team size to start your trial ➤ Return to Zendesk and start replying with TypeGenie For more information or a demo, visit www.typegenie.net or email support@typegenie.net.
Details
- Version2.7.5
- UpdatedApril 9, 2026
- FeaturesOffers in-app purchases
- Size82.91KiB
- LanguagesEnglish
- DeveloperTrue AI LtdWebsite
Jubilee House East Beach Lytham St. Annes FY8 5FT GBEmail
hi@typegenie.netPhone
+44 7511 867649 - TraderThis developer has identified itself as a trader per the definition from the European Union and committed to only offer products or services that comply with EU laws.
- D-U-N-S221237523
Privacy
TypeGenie for Zendesk has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy .
TypeGenie for Zendesk handles the following:
This developer declares that your data is
- Not being sold to third parties, outside of the approved use cases
- Not being used or transferred for purposes that are unrelated to the item's core functionality
- Not being used or transferred to determine creditworthiness or for lending purposes
