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This page lists the IAM roles and permissions for Google Cloud Support. To
search through all roles and permissions, see therole and
permission index.
Google Cloud Support roles
Role
Permissions
Support Account Administrator
(roles/cloudsupport.admin)
Allows management of a support account without giving access to support cases.
See theCloud Support documentationfor more information.
Lowest-level resources where you can grant this role:
Organization
cloudsupport.accounts.*
cloudsupport.accounts.create
cloudsupport.accounts.delete
cloudsupport.accounts.get
cloudsupport.accounts.getIamPolicy
cloudsupport.accounts.getUserRoles
cloudsupport.accounts.list
cloudsupport.accounts.purchase
cloudsupport.accounts.setIamPolicy
cloudsupport.accounts.update
cloudsupport.accounts.updateUserRoles
cloudsupport.operations.get
cloudsupport.properties.get
resourcemanager.organizations.get
Tech Support Editor
(roles/cloudsupport.techSupportEditor)
Full read-write access to technical support cases (applicable for GCP Customer Care and Maps
support). See theCloud Support documentationfor more information.
billing.resourceAssociations.list
cloudasset.assets.searchAllResources
cloudsupport.properties.get
cloudsupport.techCases.*
cloudsupport.techCases.create
cloudsupport.techCases.escalate
cloudsupport.techCases.get
cloudsupport.techCases.list
cloudsupport.techCases.update
resourcemanager.projects.get
resourcemanager.projects.list
Tech Support Viewer
(roles/cloudsupport.techSupportViewer)
Read-only access to technical support cases (applicable for GCP Customer Care and Maps support).
See theCloud Support documentationfor more information.
cloudsupport.properties.get
cloudsupport.techCases.get
cloudsupport.techCases.list
resourcemanager.projects.get
resourcemanager.projects.list
Support Account Viewer
(roles/cloudsupport.viewer)
Read-only access to details of a support account. This does not allow viewing cases.
See theCloud Support documentationfor more information.
Lowest-level resources where you can grant this role:
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-09-04 UTC."],[],[],null,["# Google Cloud Support roles and permissions\n\nThis page lists the IAM roles and permissions for Google Cloud Support. To\nsearch through all roles and permissions, see the [role and\npermission index](/iam/docs/roles-permissions).\n\nGoogle Cloud Support roles\n--------------------------\n\nGoogle Cloud Support permissions\n--------------------------------"]]
