RE: [google-admob-ads-sdk] disabled ad serving

Thank you for contacting the Mobile Ads SDK Support team.  

Please be aware that your response has been removed from the forum due to the inclusion of PII. 

After reviewing your AdMob account, we found that your app currently does not comply with the program policies.

There are a few issues that need to be resolved before your app can start showing ads. Please follow the steps below:

1. Review the AdMob and Google Platforms program policies

2. Address the issues in the app

3. Request another app review
   
   

Additionally, your app is currently in the “Getting Ready” status. This means it is under review the process typically takes a few days, but in some cases, it may take longer for us to complete the evaluation.

If you recently created your AdMob account, please note that your apps will remain in the “Getting Ready” state until your account verification is complete. Make sure you’ve entered your payment details to finish verifying your account.

Find below your response with redacted information.

I am reaching out regarding my AdMob account and the ongoing “Disabled ad serving” status that has been active for approximately six months. Despite my consistent efforts to comply with all AdMob and Google Play policies, I have been unable to restore ad serving in my applications.

Publisher ID: pub-*************
App: YKS Taktiklerle 2026
Package name: com.senseiteamsoftware.tytbiyoloji
AdMob App ID: ca-app-pub-*************~*************

I fully respect and value AdMob’s policies and understand the importance of maintaining a safe and compliant advertising ecosystem. Since the restriction, I have carefully reviewed every section of the AdMob and Google Play policy center and updated my app daily to ensure full compliance. Unfortunately, I have not received any specific feedback pointing to a particular policy violation, which makes it difficult to understand what still needs improvement.

To address any potential concerns, I have taken several concrete actions:

1. UI/UX Improvements: Completely redesigned the interface to provide a more professional, safe, and user-friendly experience.

2. Content Review: Removed or replaced any potentially misleading, sensitive, or non-compliant material.

3. App Updates: Published continuous updates on Google Play, focusing on policy compliance and user safety.

4. Policy Audits: Re-read and applied AdMob policies in full detail to every feature of the app.

My apps are educational in nature, developed under Sensei Team Software, and currently have an active and positive user base. I have no intention other than providing valuable learning experiences while keeping the platform compliant and respectful of AdMob guidelines.

I kindly request a detailed review of my account and a chance to restore ad serving privileges. I would also deeply appreciate any clarification or guidance on which specific areas might still be considered non-compliant so that I can address them effectively.

Mobile Ads SDK Team

[2025-10-29 09:28:37Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01vS5Wl:ref" (ADR-00337011)