Use the guides below to fix common Chromebook problems.
Hardware and operating system problems
- Chromebook hardware (like the battery, keyboard, or screen)
- Chromebook software (including updates, speed, and performance)
Other problems
- Webpage loads slowly
- "This webpage is not available"
- "Aw, snap!"
- "The following plug-in has crashed..."
- Supported file types and external devices
- Mobile data
To tell us about a problem with your Chromebook:
- Open Chrome.
- Click More
.
- Go to Help Report an issue.
If you're still having problems, ask our experts in the help forum or contact your manufacturer .
