General Google Pay Inquiry Form

* Required field

Please complete this section if you are a BIN Sponsor or Program manager adding a program and/or issuer under your BIN sponsorship.
*IMPORTANT: Email addresses listed here must be associated with a Google account . Developer site access cannot be provisioned until the Google Account association process has been completed.
Please enter a valid email address.
Please check appropriate card portfolio(s) *
Please check appropriate network(s) *
Add additional field
*Note: Email addresses listed here must be associated with a Google account .
Wallet id or Device id
Wallet id or Device id" data-parent="wallet_id_or_device_id--wallet_id" name="wallet_id_or_device_id--wallet_id" type="text"/>
Wallet id or Device id" data-parent="wallet_id_or_device_id--device_id" name="wallet_id_or_device_id--device_id" type="text"/>
Note: Tokenization attempt needs to be within the last 30 days
Full Bug Report or Other Device Details *
(Note: please provide a brief explanation of the issue that was encountered. Where applicable, please include any error messages displayed on the device, and screenshots to visual display the issue that was encountered)
As a reminder, please do not include more than first 8 digits OR last 4 digits of a card number (PAN). Also, please do not provide us with any sensitive data, including, but not limited to: account password(s), sensitive credentials and secrets (such as private certificates, tokens, or encryption keys), government identification number(s), payment cardholder data, and/or other sensitive information.
The card picture you submit must be a test card. You cannot submit a live production card through this form, otherwise we will have to report this as a privacy incident and will be unable to assist you further.
Once you submit this request, you must follow the steps listed on the  developer's site  in order to conduct testing. If you do not have access to this section of the developer's site, you can submit a request using this  form . Google Pay does not work in countries listed outside of our  help center  unless you follow the steps linked above, however only issuers in countries that have been identified for expansion will be added to this testing list.
https://myaccount.google.com/privacypolicy?hl=$0
Some account and system information will be sent to Google, and support calls and chats may be recorded. We will use this information to improve support quality and training, to help address technical issues, and to improve our products and services, subject to our Privacy Policy and Terms of Service . Translation services may be used in chats and email.
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