Google Ads

    China-specific Billing Issues

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    Please use this form only if your Google Ads account billing country is China, and your question is related to Fapiao or specific to China local issues.
    What is the name of the company being advertised? If you belong to an agency, please provide the name of the company that you’re managing the campaigns for. This will help us route your case to the best available agent.
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    If you are an agency or someone who manages multiple Google Ads accounts, please do not enter the Customer ID for your Google Ads Manager Account . Please select the Customer ID for the individual account. Learn how to find your Google Ads customer ID .
    12-digit number [xxxx-xxxx-xxxx]
    Current payment setting *
    Please select your issue *
    Do not complete this form.
    Please refer to this article for detailed instructions.
    Please select your issue *
    Date of Payment" aria-required="true" id="payment_date" name="payment_date" placeholder="MM/DD/YYYY" type="text" class="payment_date"/>
    Fapiao issuance date" aria-required="true" id="fapiao_issuance_date" name="fapiao_issuance_date" placeholder="MM/DD/YYYY" type="text" class="fapiao_issuance_date"/>
    Please select your issue *
    Please provide as much detail as possible.
    If your account is suspended, you may not be eligible to get a refund until your account is cleared of suspension. Click here to appeal.
    Do not complete this form.
    Please submit your request via this form instead.
    Please be as detailed as possible.
    How would you like a Google expert to respond? *
    Our support teams are available in following hours
    Keep in mind: We'll do our best to call you, but we still might email you if that's the quickest way to give you help.
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