The lights and LEDs of your Nest Wifi Pro, Nest Wifi, or Google Wifi devices show the status of your network or Wifi device. Each light color and pattern has a different meaning and represents what your device is doing during setup. They can also indicate network problems.
Note: Light colors are different for the Nest Wifi Pro router , Nest Wifi router , Google Nest Wifi points , and Google Wifi points . First, confirm what Wifi device you own.
Understanding the Status Light on Google Nest Wifi Pro
Check that the power cable is properly connected to your router and a working wall outlet.
If your device is already set up and the light appears off, check your light brightness settings in the app.
If there's stil no light, contact customer support .
Solid whiteThe device is online.
Note: By default, the light is turned on for online Nest Wifi Pro routers, but you can turn it off in the Home app .
Fast pulsing white
Slow pulsing blue
Solid yellowRouter is factory resetting.
Note: A solid yellow light during setup also indicates a network error on your device.
Slow blinking yellow Note: This can also be seen on the Nest Wifi Pro mesh point.
Fast blinking yellow
Fast blinking red| Color | What it means | What to do |
|---|---|---|
| No light |
Router has no power or the light was dimmed in the app. |
Check that the power cable is properly connected to your router and to a working wall outlet. If your device is already set up and the light appears off, check your light brightness settings in the app. If there's still no light, contact Wifi customer support . |
|
|
Device is booting up. | Wait for the device to boot up. This takes about a minute. When it's done, it will slowly pulse white, letting you know it's ready for setup . |
| |
Device is ready for set up. | Use the Home app to set up your router. |
| Solid white |
Router is online and all is well. | You're online. Enjoy! |
| |
There is a network error. | Check that the Ethernet cable is connected to both your router and your modem and both devices are turned on. You might need to unplug and plug in each device again. Learn more about fixing network errors. |
 Fast blinking yellow |
You are holding down the reset button and are factory resetting this device. |
If you keep holding down the reset button, after about 12 seconds, the light will turn solid yellow. Once it is solid yellow, let go of the factory reset button. |
| Solid yellow |
Router is factory resetting . | This can take up to 10 minutes. When it's done, the device will reset itself and start pulsing white, letting you know it's ready for setup . |
 Solid red |
Something is wrong. | Critical failure. Factory reset the router . If the light stays red, contact Wifi customer support. |
The light ring on the bottom of the point shows various statuses.
Note: The 2 white LEDs on the top of the point indicate volume control and help you know where to touch to control volume. These will appear when music is playing and your hand gets close or when you touch the volume controls.
No light
Note: When Nest Wifi points are set up, lights will only appear when you’re interacting with the device.
Nest Wifi point has no power or the light was dimmed in the app.
- Check that the power cable is properly connected to your point and a working wall outlet.
- Try the voice command “Ok Google.” If the bottom lights up when you speak to the point or tap the volume controls, it’s working properly.
- If your point is already set up and the light appears off, check your light brightness settings in the app. The bottom light could be dimmed or the mute light might be turned off, but your device is working properly.
If there's still no light, contact Wifi customer support .
Solid orangeOn the back of the point, move the switch to turn it back on.
Note: Turning off the microphone prevents the point from listening or responding. To interact by voice with your point, the microphone must be on.
Fast pulsing yellowContinue holding the factory reset button to reset the device, or let go to stop.
Solid yellowCheck the connections between your modem and your router or primary Wifi point. You might need to unplug and plug in each device again.
If your network is working, but a particular point isn’t. Try restarting your point in the Home app . If that doesn’t fix the issue, factory reset your point and set it up again .
Slowly pulsing white
Device is booting up or is ready for set up.
Use the Home app to complete set up.
Fast pulsing white
Google Assistant is listening, thinking, or responding.
or
You or someone in your home has a notification or reminder .
Once your device is set up, the light will pulse white when interacting with your Google Assistant. This is working properly.
The light will also pulse white when you have a notification or reminder. This will last for 10 minutes or until the person assigned the reminder asks “Ok Google, what are my reminders?"
Flashing white
Solid redAs of Jan 11, 2023, OnHub is no longer supported .
| Color | What it means | What to do |
|---|---|---|
|
No light
|
Wifi point has no power or the light was turned off in the app . | Check that the power cable is properly connected to your Wifi point and a working wall outlet. If your Wifi point is already set up and the light is off, check your light brightness settings in the app. If there's still no light, contact Wifi customer support . |
 Solid white |
Wifi point is online and all is well. | You're online. Enjoy! Note:For OnHub, this light will be teal. |
|
|
Wifi point is ready for setup. | Set up the Wifi point in app. The light will turn solid white once the Wifi point is online. |
| |
Wifi point is factory resetting itself. | This can take up to 10 minutes. When it's done, the Wifi point will reset itself and start pulsing blue, letting you know it's ready for setup . |
| |
Wifi point has no internet connection. | Check that the Ethernet cable is properly connected to your primary Wifi point and modem. Learn more about fixing network errors. |
 Pulsing red |
Wifi point has an issue. | Factory reset the Wifi point. If it continues to pulse red, contact Wifi customer support. |
Fix your Wifi device problem
Seeing an orange or yellow light on your Wifi device? Click the button below, then follow the steps to solve the problem.
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