Report an Issue to Google Play

If you're an app developer, you can report an issue that you’re having with Google Play or access to Google Play’s services using this form.

At this time, we can only respond to emails sent in English, Chinese, Japanese, or Korean.

If your developer account has been terminated or you believe your app was enforced against in error, the best way to reach us is through the link in the enforcement email you received.

* Required field

First name

Last name

Email address *

Email address you use to sign in to the Play Console

Your location *

Developer name

Developer account ID *

App package name *

Which category best describes your issue? *

Is this a data request pursuant to Digital Markets Act for / on behalf of an European Economic Area (EEA) based developer? See here for assistance of what countries are a part of the EEA.

Please list questions about data that you are not able to find / access that you believe should be available, and be as detailed as possible and provide examples for us to best understand your inquiry.

Please describe your issue *

Please enter a full description of the problem.

Attach a screenshot or other attachments to help troubleshoot your issue

Include a screenshot of a Play Console page, error message, or other related files that will help describe your issue.

Please do not submit any documents or IDs with personally identifiable information. Make sure to block out/remove any sensitive information (financial and payment information, phone numbers, etc) from any documents.

This field is required.

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Report an Issue to Google Play

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