Developer verification issues Please use this contact form to let us know about any issues you need assistance with verifying your organization on Play Console. At this time, we can only respond to emails sent in English. If your developer account has been terminated or you believe your app was rejected in error, the best way to reach us is through the link in the enforcement email you received. If your developer account has been removed due to failing to complete account verification, the best way to get the issue resolved is to use the Appeal option after clicking View details in the Console banner. * Required field First name Last name Account owner email address you used to set up the developer account * First account registered on the Play Console. The account owner email address can't be changed. Is your verification issue with an existing developer account? Yes No What is your developer account ID? This can be found on your Play Console’s Account details page. Developer Name ? Available on your Play Console Developer page Was your developer account created afterNovember 2023, requiring you to verify ? * Yes No Have you previously completed the required verification mentioned in the question above? * Yes No What is your verification compliance deadline? This can be found in your Console account. Have you utilized the option to self-extend your deadline, if your deadline is in the future? * Yes No My verification deadline has passed Account owner email address you used to set up the developer account, or the email address you prefer to sign up with * First account registered on the Play Console. The account owner email address can't be changed. Payments profile ID used for developer identity verification purposes * ? This is the payment profile you select to verify your identity. It can be found during the enrollment step under "Link a payments profile to verify your identity" or see pay.google.com > settings Your preferred/set Play Developer account type ? Available on your Play Console Account details page Learn more about account types Organization Personal Organization type Company or business Nonprofit Government organization Educational institution Please provide the official URL for your organization * Organization country * Select one Afghanistan Åland Islands Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua & Barbuda Argentina Armenia Aruba Ascension Island Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia & Herzegovina Botswana Bouvet Island Brazil British Indian Ocean Territory British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Canary Islands Cape Verde Caribbean Netherlands Cayman Islands Central African Republic Ceuta & Melilla Chad Chile China Christmas Island Clipperton Island Cocos (Keeling) Islands Colombia Comoros Congo - Brazzaville Congo - Kinshasa Cook Islands Costa Rica Côte d’Ivoire Croatia Cuba Curaçao Cyprus Czechia Denmark Diego Garcia Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Eswatini Ethiopia Falkland Islands (Islas Malvinas) Faroe Islands Fiji Finland France French Guiana French Polynesia French Southern Territories Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Heard & McDonald Islands Honduras Hong Kong Hungary Iceland India Indonesia Iran Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Kosovo Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia Moldova Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar (Burma) Namibia Nauru Nepal Netherlands New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island North Korea North Macedonia Northern Mariana Islands Norway Oman Pakistan Palau Palestine Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Islands Poland Portugal Puerto Rico Qatar Réunion Romania Russia Rwanda Samoa San Marino São Tomé & Príncipe Sark Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Sint Maarten Slovakia Slovenia Solomon Islands Somalia South Africa South Georgia & South Sandwich Islands South Korea South Sudan Spain Sri Lanka St. Barthélemy St. Helena St. Kitts & Nevis St. Lucia St. Martin St. Pierre & Miquelon St. Vincent & Grenadines Sudan Suriname Svalbard & Jan Mayen Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Timor-Leste Togo Tokelau Tonga Trinidad & Tobago Tristan da Cunha Tunisia Türkiye Turkmenistan Turks & Caicos Islands Tuvalu U.S. Outlying Islands U.S. Virgin Islands Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Vatican City Venezuela Vietnam Wallis & Futuna Western Sahara Yemen Zambia Zimbabwe If you have an existing Dun & Bradstreet account please add your D-U-N-S number here I am having trouble with (select all that apply): * Obtaining or verifying a DUNS number Verifying my contact details Verifying my identity documents Another issue with my payment profile to verify identity Completing verification due to lost Console owner access Other Describe your question or issue with as much information as you can provide. For organizations: If you have a D-U-N-S number, let us know when it was issued. If you do not have a D-U-N-S number, let us know when you previously requested one. * Please provide any screenshots or other details such as steps you took and where it failed. This field is required. Submit Submitted Edit request Download submission https://myaccount.google.com/privacypolicy?hl=$0 Some account and system information will be sent to Google, and support calls and chats may be recorded. We will use this information to improve support quality and training, to help address technical issues, and to improve our products and services, subject to our Privacy Policy and Terms of Service . Translation services may be used in chats and email. Additional info OK Your email has been sent Please note, we'll do our best to respond to your request within 2 business days. This depends heavily on the complexity of your app transfer request, and the completeness and accuracy of the information you've provided. In addition, please expect delays during holidays. We appreciate your patience while we process your request. Edit request Download submission