In this article
Why this issue is happening
The value that you provided for this attribute could not be recognized.
For each attribute that is included in your product data, you must submit a valid and recognizable value. For example, you could submit "in_stock"
or "out_of_stock"
for the availability
[availability]
attribute, but you cannot submit "pending"
.
How to fix your issue
To resolve this issue, ensure that you select the correct product availability [availability]
attribute value for your product in the Merchant center.
Fix products one by one directly in Merchant Center
Navigate to Productsin Merchant Center, then select the Needs attentiontab.
Use the filter icon
above the table to find all products affected by your issue.
Click on the title of the product you want to fix, then click Edit product.
Make sure that each affected product has a valid availability
[availability]
attribute entered.
Select Save.
Fix multiple products at once
Navigate to Productsin Merchant Center, then select the Needs attentiontab.
Use the filter icon
above the table to find all products affected by your issue.
Select the downloadicon
to download a list (.csv) of all affected products for all issues or this particular issue.
Cross reference the downloaded list with your uploaded product data, and make sure that each affected product has a valid availability
[availability]
attribute entered.
Reupload your corrected product data to Merchant Center using your chosen upload method.
Next steps
After making the requested changes, check that you’ve fixed the issue by making sure the issue is no longer listed on the “ Needs attention ” page.
Keep in mind: It may take 24-72 hours for your change to be reflected on the “ Needs attention ” page.
