Notification

Our software update is being released in phases. New features will gradually roll out across all regions. Learn more about Pixel software updates .

Initiate a repair

Send your device for mail-in repair

Send your device for mail-in repair

Repair services

Countries & regions with mail-in repair options

Mail-in repair is available in:

Australia*

India

Portugal

Austria

Ireland

Romania

Belgium

Italy

Slovakia

Czech Republic

Japan

Slovenia

Denmark

Latvia

Spain

Estonia

Lithuania

Sweden

Finland

Malaysia*

Switzerland

France

Netherlands

Taiwan*

Germany

Norway

United Kingdom

Hungary

Poland

United States

*For Australia, Malaysia, Mexico, and Taiwan, find your repair partner .

Prepare & send your device

To send your device for repair:

  1. Create a repair order & review repair cost:
    1. Check the details for your repair and the estimated repair cost.
    2. Select Confirm purchase.
  2. Choose your delivery packaging:You can ship out your device with your own packaging or a prepaid packaging.
  1. Confirm purchase, pack & send your device:Carefully pack your device and send it for repair with the shipping labels emailed to you.

Learn more about the mail-in process .

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