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Get support
To contact support or request a refund, select your preferred language from the table below. We recommend following these troubleshooting steps to self-diagnose and fix your issue.
| Language | Support Channels | Hours of Operation |
|---|---|---|
| 5 AM to 2 PM GMT, Mon - Fri | ||
| Phone, Chat, Email | 9 AM to 11 PM GMT, 7 days a week | |
| Phone, Chat, Email | 24 hours a day, 7 days a week | |
|
Spanish
(Spain)
|
Phone, Chat, Email | 11 AM to 3 AM GMT, 7 days a week |
|
Spanish
(LATAM)
|
Phone, Chat, Email | 11 AM to 3 AM GMT, 7 days a week |
|
French
(Canada)
|
Phone, Chat, Email | 2 PM to 10 PM GMT, Mon-Fri |
|
French
(France)
|
Phone, Chat, Email | 9 AM to 5 PM GMT, 7 days a week |
|
Indonesian
|
8 AM to 5 PM WIB, Mon - Fri | |
| Chat & Email | 9 AM to 6 PM GMT, Mon - Fri | |
| Phone, Chat, Email | 9 AM to 6 PM JT, Mon - Fri | |
| Phone, Chat, Email | 9 AM to 8 PM KST, 7 days a week | |
|
Portuguese
(Portugal)
|
Phone, Chat, Email | 11 AM to 2 AM GMT, 7 days a week |
|
Portuguese
(Brazil)
|
Phone, Chat, Email | 8 AM to 11 PM BRT, 7 days a week |
| Chat & Email | 11 AM to 8 PM GMT, Mon - Fri | |
|
Swedish
|
Phone, Chat, Email | 9 AM to 5 PM GMT, 7 days a week |
|
Thai
|
8 AM to 5 PM ICT | |
|
Turkish
(Turkey)
|
Email & Phone | 7 AM to 4 PM GMT, Mon-Fri |
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