Re: אלעס ארום Robinhood - סטאקס טרעידינג
We’re writing to let you know on the evening of November 3, 2021 Robinhood experienced a security incident where an unauthorized third party obtained access to a limited amount of personal information for a portion of our customers.
Based on our investigation, the attack has been contained. Robinhood promptly informed law enforcement and is continuing to investigate the incident with the help of a leading outside security firm.
We believe your email address was exposed as a part of this incident. The data did not include any other personal information or result in any financial loss in your account.
Because of this event, you could be targeted by phishing scams. Here are some helpful tips for keeping your account and information safe:
Log in to the app to view important messages. Avoid links in security alert emails, which can direct you to fake sites that capture your account and personal information. When in doubt, log in to view messages from Robinhood—we’ll never include a link to access your account in a security alert.
Request 24/7 phone support in-app. Right now, the only way to get phone support is to log in to the app and request a call from an agent—we’ll give you the number we’ll call you from so you know it’s us and not spam. If you see activity you don’t recognize on your account: Account > Help > Contact Us.
Engage only with our verified social media accounts. We’ll never reach out with investment guidance over social media or ask you to send money. Help Center > General Questions > Robinhood Social Media.
Report suspected phishing scams. Forward these to [email protected] . Note that this is for reporting purposes only—you will not receive a response from our team.
Enable Two-Factor Authentication to further protect your account if you haven’t already, ideally with an authenticator app: Account > Security and Privacy > Two-Factor Authentication.
As a Safety First company, we owe it to you to be transparent and act with integrity. If you have any questions or concerns, please reach out to us—we’re here to help and support you. We offer 24/7 phone support in-app Account > Help > Contact Us or contact us at [email protected] .
– The Robinhood Team
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