כ''ק אדמו''רהאט געשריבן:↑דינסטאג מאי 09, 2023 3:35 am
ווייסט עמיצער איב עס גייט נאך אן ? און צו סנעמט נאך אזוי שנעל
The Limited Release is Currently Paused On March 8, we paused our limited release of the online renewal service, so that we can introduce improvements based on customer feedback.
If you have already applied, you can login to your MyTravelGov account and manage your application. We continue to review and process your application. If you have not submitted an application, your MyTravelGov account will no longer include the option to renew online. During our limited release, over 500,000 customers volunteered to submit their applications online and test our system. We look forward to launching the enhanced application in a full, nationwide release later this year.
While you cannot submit an application online now, you can still renew by mail if you are eligible.
We have two different types of support for customers who still need access to their MyTravelGov account.
Technical Support
Technical issues may include problems with your password, error messages and blank screens, or problems completing part of the application such as uploading a photo or paying. Call 855-865-7750 or email[email protected]on Mondays through Fridays 8:00 a.m. to 10:00 p.m. Eastern Time (closed on federal holidays).
Application Support After You Apply
If you have submitted your application online and have not received your passport, we can help if you have urgent travel in 14 days or less:
Call 1-877-487-2778 on Mondays through Fridays from 8:00 a.m. to 10:00 p.m. ET, or on Saturdays and Sundays from 10:00 a.m. to 3:00 p.m. ET for assistance. We are closed on federal holidays. If you are traveling in 6-14 days, we will notify the agency processing your application of your date of travel and request that your passport is processed in time. If you are traveling in 5 days or less, we will attempt to schedule an appointment at a passport agency or center. Appointments are limited and we cannot guarantee that one will be available. Provide your nine-digit application locator number which should start with “95.” Upgrade to expedited service, pay for 1-2 day delivery of your completed passport, or change your mailing address by logging in to your MyTravelGov account and clicking on "Manage Application." You can complete these changes on your own up until the time your application is approved.
כ''ק אדמו''רהאט געשריבן:↑דינסטאג מאי 09, 2023 3:35 am
ווייסט עמיצער איב עס גייט נאך אן ? און צו סנעמט נאך אזוי שנעל
The Limited Release is Currently Paused On March 8, we paused our limited release of the online renewal service, so that we can introduce improvements based on customer feedback.
If you have already applied, you can login to your MyTravelGov account and manage your application. We continue to review and process your application. If you have not submitted an application, your MyTravelGov account will no longer include the option to renew online. During our limited release, over 500,000 customers volunteered to submit their applications online and test our system. We look forward to launching the enhanced application in a full, nationwide release later this year.
While you cannot submit an application online now, you can still renew by mail if you are eligible.
We have two different types of support for customers who still need access to their MyTravelGov account.
Technical Support
Technical issues may include problems with your password, error messages and blank screens, or problems completing part of the application such as uploading a photo or paying. Call 855-865-7750 or email[email protected]on Mondays through Fridays 8:00 a.m. to 10:00 p.m. Eastern Time (closed on federal holidays).
Application Support After You Apply
If you have submitted your application online and have not received your passport, we can help if you have urgent travel in 14 days or less:
Call 1-877-487-2778 on Mondays through Fridays from 8:00 a.m. to 10:00 p.m. ET, or on Saturdays and Sundays from 10:00 a.m. to 3:00 p.m. ET for assistance. We are closed on federal holidays. If you are traveling in 6-14 days, we will notify the agency processing your application of your date of travel and request that your passport is processed in time. If you are traveling in 5 days or less, we will attempt to schedule an appointment at a passport agency or center. Appointments are limited and we cannot guarantee that one will be available. Provide your nine-digit application locator number which should start with “95.” Upgrade to expedited service, pay for 1-2 day delivery of your completed passport, or change your mailing address by logging in to your MyTravelGov account and clicking on "Manage Application." You can complete these changes on your own up until the time your application is approved.
