האט נישט מיט די גניבות נאר מיט פוד סטעמפס געטראכט אז באלאנכט דא
מגייט נישט קענען באצאלען מיט פוד סטעמפס קומענדיגען זונטאג ביז בערך 11:00 AM
On Sunday, May 19, 2024, we need to make some changes to New York's Electronic Benefits Transfer (EBT) system. These changes will mean the system will be unavailable on May 19 from approximately 12:01 a.m. to 11:00 a.m.
While the system is unavailable, you will not be able to use your EBT card.
What does this mean?
You will not be able to use your EBT card to buy food or make cash withdrawals The customer service hotline, EBT mobile app (ConnectEBT) and EBT online client portal (connectEBT.com) will be unavailable Please plan your food and cash purchases or cash withdrawals ahead of time.
Once the change is complete, you can use your EBT card.
Why is this happening? We are changing companies that manage the EBT System.
Do I need to do anything? No, you will not need a new EBT card or PIN.
Is the Hotline Number Changing? The EBT Customer Service helpline phone number on the back of your card will still be 1-888-328-6399.
Please check otda.ny.gov on May 19 to find out when the EBT system is back up and available for cardholders to use.